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Facility Operations Manager

3 months ago

Fairbanks, Alaska, United States FOUNDATION HEALTH SERVICES Full time

Overview:

This position plans, organizes, and coordinates the activities of the facilities services staff. This position is typically responsible for the operations of all FHP properties including infrastructure, utilities, maintenance operations and capital projects. This position is responsible for the daily management of multiple exempt and non-exempt staff.

About Fairbanks Memorial Hospital

Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.

Benefits:

  • Benefits: medical, vision, dental, 401k with employer match
  • Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness
  • Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
  • Schedule: Full-time, Exempt
Responsibilities:
  1. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of goals and objectives. Ensures all goals and objectives are met timely and effectively. Maintains appropriate staffing levels, use of overtime and meets productivity goals. Works to assure compliance with ongoing continuing education requirements for self and staff.

  2. Develops, plans, prioritizes and directs overall department work assignments to supervisor(s), leads and department staff members. Provides leadership and directs the work of all department staff. Acts as a role model, teaches and mentors staff in appropriate, efficient department operations.

  3. Ensures the safe, efficient and effective operation of department related services. Manages the department to keep within budget. Directs and oversees department personnel on departmental budgetary development, planning and management for budgetary control, cost projections, and feasibility for all related activities and projects. Manages and oversees the daily work activities of the department. Directs, guides and mentors department supervisor(s), leads and support staff in the performance of their duties.

  4. Ensures and documents regulatory compliance, work standards, codes and safety regulations. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utility management, life safety, maintenance, and code compliance with all authorities having jurisdiction.

  5. Interacts and collaborates extensively with system and facility senior leadership, medical staff and facility department supervisors with the implementation of system, facility and departmental initiatives, needs and goals. Leads and implements initiatives related to system, facility and department strategic initiatives, needs and goals.

  6. Identifies, develops and implements protocols, policy and procedure as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans.

  7. This experienced leadership position works independently. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to infrastructure, utilities management, life safety, maintenance, and code compliance using sound independent decision making. This position ensures the overall operational integrity of the facility. Ability to respond to rapidly changing and escalating emergent situations with the ability to lead, give direction and resolve complex situations quickly and provide sound decision making in a fast paced environment.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

Qualifications:

Requires the knowledge and skills normally demonstrated by a Bachelors degree in facility management or equivalent education and/or experience.

Some facilities or departments, depending on business need, may require proof of a valid drivers license and eligibility for coverage under the company auto insurance policy.

Must demonstrate a strong working knowledge and background in facilities services/management, including 2 to 4 years leading and/or managing activities for an assigned department. This includes proven experience managing projects, including performing reporting and budgeting activities. Ability to read and interpret blue prints, specifications and related contract regulatory documents. Must possess a thorough working knowledge of building codes, materials and standards. Must have strong mathematical abilities to analyze, evaluate and compute costs, budgets and schedules. Works independently leading and managing department operations in conjunction with established goals and standards. Must possess strong communication, presentation, and negotiation skills. Requires leadership skills with ability to lead, communicate, and interact across facilities and at various levels.

Must be proficient with Microsoft Office and other related software programs.

PREFERRED QUALIFICATIONS

Healthcare Facility Manager (CHFM) certification and/or Facilities Management Administrator (FMA) designation strongly preferred.

Additional related education and/or experience preferred.