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Sales Manager

3 months ago

Chandler, Arizona, United States Marriott Phoenix Chandler Full time

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:

The Marriott Phoenix Chandler, located in Chandler- a Southeast suburb of Phoenix, is the newest Full Service Marriott in the state of Arizona

Featuring 264 Guest Rooms and over 21,000 sq ft of event space, this hotel has the largest Ballroom in Chandler, AZ Within the hotel, Proof 19 features handcrafted cocktails, local beers, and Southwest cuisine. We Proudly Brew Starbucks Caf serves a morning pick-me-up and variety of breakfast options. The hotel features modern dcor and is situated within the Price Road Corridor, near some of Arizonas largest employers, including Fortune 100 & 500 companies.

Overview:

The Sales Manager is responsible for generating new business and growing existing accounts, within the group and catering segments, in order to maximize revenue and profits for the hotel. This position will be responsible for account management of key market segments, as well as participating in select sales activities both on and off property.

The primary responsibilities for the Sales Manager include but are not limited to:

  • Responsible for soliciting, prospecting, negotiating and booking new and repeat business through efforts, which could include; outside sales calls, referrals, networking, etc. to maximize room revenue.
  • Analyze historical, current and future hotel/market trends to create and develop key selling strategies to ensure hotel is positioned correctly with partners.

  • Develop and cultivate relationships with key corporate, business and travel industry accounts to maintain and increase market share.

  • Conduct ongoing research of the travel industry to detect market trends and related information for continued development and identification of new markets.

  • Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients.

  • Coordinate client specifications with all departments as appropriate, and efficiently respond to client comments or issues, to enhance future sales prospects and execute the functions as contracted. Create positive client experiences, while ensuring all contractual agreements with the customer have been met.

  • Service all groups while in-house as required by level of commitment in contracts.

  • Conduct weekly sales activities, while entertaining clients as deemed appropriate for potential business for that account.

  • Follow all established policies and procedures relating to administration of accounts and ultimate booking of business.

  • Attend industry related events to generate new business.

  • Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible.

  • Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven group revenue components.
  • Obtains all necessary information to complete resumes & BEOs in a timely manner, distributes group resume a minimum of 10 days prior to arrival date of the group. Reviews all group resumes at weekly Resume meeting.
  • Attends and participates in weekly Sales and Revenue meetings.
  • Assist in fielding all phone inquiries pertaining to Sales and Catering.
  • Maintains accurate and neat files
Qualifications:

Experience:

Minimum of three (1) years of strong Sales and Logistics experience in a Full-Service Hotel

Marriott Brand experience preferred

CI/TY experience preferred

JOB QUALIFICATIONS:

In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:

  • Experience in CI/TY strongly preferred
  • Ability to analyze client needs, and negotiate pricing along with client requests.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Ability to work under time pressure.
  • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
  • Must have experience in all Microsoft Office and industry relevant Sales systems.
  • Ability to work effectively in Microsoft Excel to create spreadsheets regularly
  • Demonstrated ability to work cohesively with a team.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.

The Marriott Phoenix Chandler Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.