Current jobs related to Customer Support Representative II - Chesterfield, Missouri - Patterson Company LLC


  • Chesterfield, Missouri, United States Customer Direct Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Customer Direct. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide superior customer service to a wide range...


  • Chesterfield, Missouri, United States Customer Direct Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesProvide superior customer service through phone, email, and...


  • Chesterfield, Missouri, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Chesterfield, Missouri, United States BEIS PLUMBING, LLC Full time

    {"h1": "Customer Service Representative - Plumbing Dispatcher", "p": "At Beis Plumbing, LLC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our dispatch team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and their issues are resolved...


  • Chesterfield, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers...


  • Chesterfield, Missouri, United States Goldschmitt and Associates LLC Full time

    Customer Service Representative Job DescriptionGoldschmitt and Associates LLC is seeking a highly skilled and professional Customer Service Representative to join our team in Chesterfield, Missouri. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while handling student loan inquiries,...


  • Chesterfield, Missouri, United States Domino's Pizza LLC Full time

    Job SummaryDomino's Pizza LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key ResponsibilitiesTaking Customer Calls: Respond to customer...


  • Chesterfield, Missouri, United States Protective Life Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Protective Life. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.ResponsibilitiesProvide prompt, courteous, and professional service...


  • Chesterfield, Missouri, United States Waterway Carwash Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Chesterfield, Missouri, United States EVERSANA Full time

    Program Specialist II Job DescriptionAt EVERSANA, we are committed to creating a healthier world by delivering next-generation commercialization services to the life sciences industry. As a Program Specialist II, you will play a critical role in providing dedicated support to patients and doctors for activities related to benefit coverage, payments,...


  • Chesterfield, Missouri, United States Protective Life Full time

    About UsProtective Life Corporation is a leading provider of financial services, dedicated to helping individuals and families achieve their goals and protect their futures.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Chesterfield, MO. As a key member of our customer service team, you...


  • Chesterfield, Missouri, United States Compana Pet Brands Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Compana Pet Brands. As a key member of our organization, you will play a vital role in ensuring exceptional customer experiences and efficient order management.Key ResponsibilitiesOrder Processing: Receive and process orders via Electronic Data Interchange (EDI)...


  • Chesterfield, Missouri, United States Compana Pet Brands Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Compana Pet Brands. As a key member of our organization, you will play a vital role in ensuring exceptional customer experiences and efficient order management.Key ResponsibilitiesOrder Processing: Receive and process orders via Electronic Data Interchange (EDI)...


  • Chesterfield, Missouri, United States Goldschmitt and Associates LLC Full time

    About the RoleGoldschmitt and Associates LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide...


  • Chesterfield, Missouri, United States Million Air Full time

    {"Responsibilities": "As a Customer Service Representative at Million Air, you will be responsible for providing exceptional customer service to internal and external customers. Your excellent communication skills and in-depth knowledge of company products and programs will enable you to effectively address customer inquiries and concerns.Key...


  • Chesterfield, Missouri, United States Zeiss Inc Full time

    About UsZEISS is a global leader in the development and production of optoelectronic and precision optics. With a history spanning over 177 years, we have established ourselves as pioneers in science and technology. Our commitment to innovation and continuous advancement has enabled us to meet the ever-changing demands of the fast-paced world.Our MissionWe...


  • Chesterfield, Missouri, United States Domino's Franchise Full time

    **Job Summary**Domino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.**Key Responsibilities:**Respond to customer inquiries and...


  • Chesterfield, Missouri, United States IKAGG Directory Full time

    About the Role:We are seeking a highly skilled and customer-focused Personal Lines Insurance Customer Service Representative to join our team at IKAGG Directory. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key...


  • Chesterfield, Missouri, United States EVERSANA Company Full time

    Company Overview At EVERSANA, we take pride in being recognized as a Great Place to Work globally. Our mission is to foster a healthier world through our dedicated team of over 7,000 professionals who are committed to providing innovative commercialization services to the life sciences sector. We support more than 650 clients, ranging from pioneering biotech...


  • Chesterfield, Missouri, United States Whole Foods Market Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key Responsibilities:Provide...

Customer Support Representative II

3 months ago


Chesterfield, Missouri, United States Patterson Company LLC Full time

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

As a Customer Support Representative, you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Administrative:

  • Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.
  • Maintain accurate customer and territory records, facility records, and document all customer interaction.
  • Generation of reports
  • Monitor scheduled shipment dates to ensure timely delivery.
  • Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.
  • Gain understanding of and adhere to Accounts Receivables policies and practices.
  • Verify price and terms in accordance with standard procedures and customer profitability profiles.
  • Multitask and work within multiple computer systems and communication platforms simultaneously.
  • Maintain a current knowledge of company products, policies and procedures

Customer Support:

  • Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.
  • Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.
  • Communicate any pertinent information received from customers to the outside sales representative or appropriate management.
  • Identify customer requirements and expectations in order to recommend specific products and/or solutions.
  • The Customer Service Representative may perform other duties as assigned
Additional Functions

In addition to the essential functions listed below, the incumbent may perform the following additional functions.

  • Upgrades telephone orders.
  • Introducing and promoting new products during calls.
  • May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.
Job Qualifications Required Qualifications
  • High School Degree or equivalent
  • Exceptional customer service and organizational skills
  • Accuracy and strong attention to detail
  • Effective verbal, written, and interpersonal communication skills
  • General computer proficiency including knowledge of MS Office
Preferred Qualifications
  • Associates Degree or equivalent combination of education and experience.
  • Proficiency in SAP or related ERP
Working Conditions Physical Demands
  • Operating a computer or other office devices for the majority of the workday
  • May occasionally need to move packages up to 10 pounds such as office supplies or equipment
  • Must be able to communicate with others in person, over the phone, and in writing.
  • Must be able to understand and effectively exchange accurate information with others such as coworkers, customers and vendors
  • Must be able to read and interpret various electronic and written documents.
Environmental Factors

This position is in an office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The buildings primary work areas consist of desks, chairs, computers and other office equipment and devices for professional services.

Travel

This position provides the opportunity for minimal travel (10%) in a local area for a sales ride-along or training opportunity.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
  • Holiday Pay & Floating Holidays.
  • Volunteer Time Off (VTO).
  • Educational Assistance Program (Tuition Reimbursement).
  • Full Paid Parental and Adoption Leave.
  • LifeWorks (Employee Assistance Program).
  • Patterson Perks Program.
EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.