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Account Manager

3 months ago

West Chicago, Illinois, United States Wise Plastics Technologies Full time

Primary Function:
Builds key relationships, develops and deploys the strategy to maintain and grow current and new customer accounts.

Major Duties and ResponsibilitiesProvides internal direction and decision making to cross-functional teams ensuring that business objectives are met while maintaining a high level of service and commitment to the customer.

Develops and deploys the strategy for each key account. Maintains and facilitates growth of business with existing accounts. Identifies and secures new, profitable opportunities within assigned accounts.
Builds relationships with decision makers who influence supplier sourcing decisions.
Analyzes current business relationships and identifies, recommends and implements enhancements to optimize cost, revenue, logistics and customer satisfaction.
Generates new business opportunities that align with the company's strategic growth plan.
Additional ResponsibilitiesLeads account review meetings, kick-off meetings and participates in supplier business review meetings.
Oversees part pricing administration and provides insight to sales forecasting process.
Reviews gross margin by customer and part number.
Assists in negotiation and execution of supply agreements.
Plans and schedules customer on-site visits and call cycles.
Leads internal part/line reviews and develops intimate knowledge of product life cycles.

RequirementsRequired Skill/Knowledge3+ years of experience managing accounts in a contract manufacturing environment (prefer in injection molding plastics, packaging or similar industry), strong technical and analytical skills, strong business acumen, willing to travel regionally as needed, ability to balance the needs of the customer with those of the business, detail oriented with strong written, verbal and presentation skills, inquisitive nature, ability to build trust and strong relationships, ability to work cross-functionally at all levels both internally and externally, ability to manage multiple priorities effectively and work under tight time constraints, solution oriented problem-solving skills.

Strong collaborative nature that facilitates team work and enhances communication cross-functionally. MS Office, CRM system experience. Proven experience in new account generation.

Preferred Skills/ Knowledge:
Creatio, ERP system experience, (IQMS preferred), working knowledge of ISO 9001 and 13485.

Education Level / Required Certification:
Bachelor's Degree in business, marketing or related field preferred.