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Catering Associate

3 months ago

Staten Island, New York, United States Northwell Health Full time


Job Description

Performs activities supporting preparation and service of food, delivery and collection of food and supplies, operation of machinery, and department sanitation.

Job Responsibility

  • Stocks workstations and mobile cares with service ware, condiments and perishable and non-perishable food items prior to each meal service period.
  • Cleans and replenishes carafes for hot beverage service for each meal service period.
  • Rotates and checks expiration dates of all food items according to department policies and procedures.
  • Identifies patients by name and date of birth at each interaction per hospital and regulatory guidelines.
  • Distributes printed menu and diet information cards to patients prior to first meal service.
  • Assists patient with menu selections. Communicates if requested items are inconsistent with diet order and makes recommendations for appropriate alternatives.
  • Obtains patient menu selections, assesses and modifies selections for therapeutic appropriateness per Nutrition Care Order, as needed.
  • Communicates with nursing staff to identify any changes in Nutrition Care Order prior to meal service period. Communicates any concerns regarding patient meal service to appropriate clinical staff member
  • Tallies hot and cold food items and communicates needs to production staff within established timeframe prior to scheduled assembly.
  • Assembles tray in designated area according to daily assignment sheet, Nutrition Care Order and patient menu selections.
  • Performs catering rounds after delivering meal trays at each meal service.
  • Distributes and collects patient trays. Delivers late trays / rush trays to units, as needed.
  • Notifies management of any issues during meal service including, but not limited to, shortages, unacceptable quality, and substitutions.
  • Informs Dietitian of any patient related issues including, but not limited to poor food intake, diet order discrepancies, and food allergy concerns.
  • Cleans pantry according to established guidelines. Follows proper procedures for cleaning and sanitizing kitchen equipment/ surfaces.
  • Ensures proper storage of all food items, with proper labeling / dating. Discards expired products.
  • Removes waste from plates and service ware. Stacks washable items for dishwasher and operates dishwasher according to department guidelines.
  • Delivers clean service ware to designated areas.
  • Delivers floor stock and nourishments to patient floors. Completes floor stock/nourishment record forms for each unit daily. Deliver snacks directly to patient at designated times.
  • Returns census/diet list, snack list, floor stock record forms and supplement lists to designated location.
  • Collects and returns all food, condiment, and mobile food carts to kitchen after each meal service period.
  • Maintains safe and sanitary environment by cleaning up spills and using appropriate safety signage. Immediately notifies management of any unsafe conditions.
  • Cleans and sanitizes mobile food trucks, workstations counters/shelves, refrigerators, wire racks, etc and uses cleaning chemicals according to established policies and procedures. Notifies management of any chemicals not properly labeled.
  • Answers department telephone in a professional and courteous manner.
  • Records telephone requests in appropriate log and processes requests for meal trays, special request items and/or Nutrition Care Order changes. Delivers items within established timeframe.
  • Generate and file reports, as assigned.
  • Performs related duties as required.

*ADA Essential Functions

  • Walking, standing, bending, pushing and pulling of trucks.
  • Lifting of supplies 20 lbs or less.

Job Qualification

  • High School Diploma or equivalent, required.
  • Prior related food and/or dietary work experience, preferred.
  • Ability to communicate effectively in English (verbally and in writing).

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).


Salary ranges shown on third-party job sites may not accurately reflect ranges provided by Northwell Health. Candidates should check Northwell Health Careers for accurate information and discuss salary/hourly details and our comprehensive benefits with a recruiter, if selected for an interview.