Current jobs related to Call Center Specialist - Grass Valley, California - Western Sierra Medical Clinic
-
Laboratory Support Specialist
5 days ago
Grass Valley, California, United States Dignity Health Full timeDignity Health is seeking a skilled Laboratory Support Specialist to join our team. The successful candidate will be responsible for providing exceptional support to our Pathology Laboratory functions. Key responsibilities include: * Handling incoming phone calls to the lab with professionalism and courtesy * Verbal communication and faxing of results to...
-
Case Management Specialist
3 weeks ago
Grass Valley, California, United States Alta California Regional Center Full timeJob TypeFull-timeABOUT THE ORGANIZATIONAlta California Regional Center (ACRC) is a dedicated non-profit organization contracted by the State of California, providing essential coordination of services for individuals with developmental disabilities for over 50 years. With a workforce of approximately 650 professionals operating from eight offices across a...
-
Traveling CT Imaging Specialist
3 weeks ago
Grass Valley, California, United States Epic Travel Staffing Allied Full timePosition OverviewEpic Travel Staffing Allied is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Details & RequirementsSpecialty: CT Imaging SpecialistField: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Length: 12 hoursEmployment Type: TravelJob HighlightsEpic Travel Staffing is looking for a...
-
Peer Support Specialist
1 day ago
Grass Valley, California, United States Turning Point Community Programs Full timeJob SummaryWe are seeking a dedicated and compassionate Peer Support Specialist to join our team at Turning Point Community Programs. As a Peer Support Specialist, you will play a vital role in supporting individuals in achieving their goals towards crisis resolution and maintaining wellness while living in the community.Key ResponsibilitiesProvide support...
-
Diagnostic Imaging Specialist
2 weeks ago
Grass Valley, California, United States Skyline Med Staff Allied Full timeJob Opportunity**Job Title:** Diagnostic Imaging Specialist**Job Type:** Full-time, 13 weeks**Location:** Grass Valley, California**Job Description:**We are seeking a skilled Diagnostic Imaging Specialist to join our team at Skyline Med Staff Allied. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining imaging equipment,...
-
Customer Service Specialist
4 weeks ago
Grass Valley, California, United States Chapa-De Full timePosition Overview Are you adept at communication and passionate about assisting others? Do you excel in dynamic settings and enjoy being a source of comfort for those in need? If so, consider the role of a Call Center Representative at Chapa-De. Compensation: $24.45 starting, depending on experience. Your Role: As a Call Center Representative, you will be...
-
Case Management Specialist
3 weeks ago
Grass Valley, California, United States Alta California Regional Center Full timeJob TypeFull-timeABOUT THE ORGANIZATIONAlta California Regional Center (ACRC) is a non-profit organization dedicated to providing essential services for individuals with developmental disabilities. With a workforce of approximately 650 employees across multiple offices, ACRC has been a vital resource in the community for over 50 years, serving a ten-county...
-
Case Management Specialist
3 weeks ago
Grass Valley, California, United States Alta California Regional Center Full timeJob TypeFull-timeABOUT THE ORGANIZATIONAlta California Regional Center (ACRC) is a non-profit organization dedicated to providing essential service coordination for individuals with developmental disabilities. With a workforce of approximately 650 employees across multiple offices, ACRC has been a trusted partner in supporting the needs of our community for...
-
Mission Control Specialist for the Lewis Center
2 weeks ago
Apple Valley, California, United States Lewis Center for Educational Research Full timeJob SummaryAs a Mission Control Specialist for the Lewis Center for Educational Research, you will play a critical role in supporting the success of our programs. The hours and days of work will vary depending on the needs of the program, but will not exceed 930 hours annually.Key ResponsibilitiesSupport the implementation of program activities and...
-
Customer Care Specialist
4 weeks ago
Grass Valley, California, United States Chapa-De Full timeJob Overview Are you skilled in communication and passionate about assisting others? Do you excel in dynamic settings and enjoy providing comfort through your voice? If this resonates with you, consider the role of a Call Center Representative at Chapa-De. Compensation: Starting at $24.45, depending on experience. Your Role: As a Call Center Representative,...
-
Customer Care Specialist
4 weeks ago
Grass Valley, California, United States Chapa-De Full timeJob Overview Are you skilled in communication and passionate about assisting others? Do you excel in dynamic settings and enjoy providing reassurance over the phone? If so, consider the role of a Call Center Representative at Chapa-De. Compensation: $24.45 starting, based on experience. Your Position: As a Call Center Representative, you will be the...
-
Hospice Nurse Specialist
2 weeks ago
Grass Valley, California, United States Interim HealthCare of Sacramento Full timeAbout the RoleWe are seeking a dedicated Hospice Licensed Vocational Nurse (LVN) to join our interdisciplinary team at Interim HealthCare of Sacramento. As a Hospice Nurse Specialist, you will play a vital role in providing compassionate end-of-life care to patients and their families.Key ResponsibilitiesProvide home-based care to patients with a prognosis...
-
Grass Valley, California, United States Nurse First Full timeJob Title: Travel Nurse RN Labor and Delivery SpecialistJob Summary:Nurse First is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join our team for a travel nursing job in a dynamic healthcare setting. As a Travel Nurse RN Labor and Delivery Specialist, you will be responsible for providing high-quality patient care in a Labor and...
-
Healthcare Support Specialist
4 weeks ago
Grass Valley, California, United States Dignity Health Full timeBecome a vital part of our healthcare team as a Healthcare Support Specialist at Dignity Health Medical FoundationDignity Health Medical Foundation, a nonprofit organization founded in 1993, operates care centers across California. As an affiliate of Dignity Health, one of the largest healthcare systems in the United States, we collaborate with physicians...
-
Peer Support Specialist
2 weeks ago
Grass Valley, California, United States Turning Point Community Programs Full timeJob Summary**Job Title:** Peer Support Specialist**Job Type:** Full-time/Part-time**About Us:** Turning Point Community Programs is a leading provider of mental health services, dedicated to empowering individuals to achieve their goals and live fulfilling lives.Job Description**Key Responsibilities:**Provide crisis resolution support to individuals in need,...
-
Restorative Youth Solutions Specialist
2 weeks ago
Grass Valley, California, United States California Department of Education Full timeAbout the EmployerWelcome to the California Department of Education, where your passion for education meets exceptional opportunities. As a vital part of our organization, you'll find a diverse range of rewarding job opportunities that contribute to the success of multiple school districts and charter schools across the state. Our mission is to provide...
-
LVN (On Call) - Behavioral Health Specialist
22 hours ago
Castro Valley, California, United States Telecare Corporation Full timeJob SummaryTelecare Corporation is seeking a skilled LVN (Licensed Vocational Nurse) to join our team as an On Call Behavioral Health Specialist at Redwood Place Mental Health Rehabilitation Center. As a key member of our multidisciplinary team, you will provide recovery-focused services to adult residents with severe mental illness and developmental...
-
Internal Medicine Specialist
4 weeks ago
Grass Valley, California, United States The National Coalition of Healthcare Recruiters Full time(Physician/MD qualifications required) We are seeking a skilled Internal Medicine Physician to deliver exceptional healthcare services. Position OverviewThe Internal Medicine Physician will focus on providing comprehensive, patient-centered medical care while fostering health and wellness among diverse patient populations.Key Responsibilities:Full-time,...
-
Healthcare Customer Service Specialist
4 weeks ago
Grass Valley, California, United States Dignity Health Full timeOverview Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit medical facility dedicated to providing exceptional healthcare services to the community. As part of the esteemed Dignity Health network, we are committed to delivering the highest quality of care to our patients while leveraging vital regional resources such as the Dignity...
-
Grass Valley, California, United States Dignity Health Full timeJoin Our Team of Dedicated Healthcare ProfessionalsWe are seeking a skilled General Cardiologist to join our team at Dignity Health in the beautiful Sierra Nevada foothills. As a member of our team, you will have the opportunity to provide high-quality patient care in a collaborative and patient-centered environment.About the RoleThis is a full-time...
Call Center Specialist
3 months ago
General Statement of Duties:
Answers all incoming calls. Schedule and reschedule patient appointments. Update patient demographics and insurance in the patient management system. Efficiently transfer calls to appropriate staff and departments. May be asked to cover shifts in the front office where in addition to answering phone calls, will be asked to greet patients, check them in or out for their appointments, collect payments, verify insurance eligibility, confirm appointments, and complete Medi-Cal Gateways and Family Pact certification applications.
General Duties:
- Answer all incoming phone calls.
- Resolve phone calls with scheduling, rescheduling, confirming appointments, creating or updating telephone notes.
- Transfer calls to appropriate staff and/or departments.
- Greet patients and notify appropriate personnel of patients' arrival.
- Obtain and /r update patient demographic information in system.
- Verify insurance eligibility and complete confirmation calls on a daily basis.
- Assist patients with demographic paperwork
- Answer phones take and follow-up on messages, route to appropriate personnel.
- Enter scheduling changes into computer.
- Track no show appointments and give to Operations Manager when action is necessary.
- Share all front office duties with other staff members.
- Maintain information in a confidential manner.
- Document all pertinent information in patient's electronic medical record (EMR) according to Western Sierra Medical Clinic's Policies and Procedures.
- Upholds Western Sierra Medical Clinic's Policies and Procedures, infection control standards, applicable state, federal and local laws.
- Quality Improvement Duties:
a) Participates in quality improvement activities;
b) Participates as assigned in interdepartmental quality improvement team efforts; and
c) Contributes to overall Community Health Center efforts in quality improvement towards higher-quality, more cost-effective health care for patients and improved quality of work-life for staff members.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Additional Preferred Experience:
a. Computer literate (i.e. logging on to computer, usage of keyboard and mouse, familiarity with Windows, Microsoft Word and Microsoft Excel).
b. Ability to type 45 wpm.
- Familiarity with an electronic practice management (EMR) system.
- Bilingual (preferably Spanish).
