Current jobs related to Implementation Manager - Boston, Massachusetts - Koa Health
-
Senior Implementation Manager
7 days ago
Boston, Massachusetts, United States Movable Ink Full timeImplementation Manager Job DescriptionMovable Ink is seeking a highly skilled Implementation Manager to join our team. As an Implementation Manager, you will play a critical role in launching new clients on our Studio and Da Vinci platforms, ensuring seamless onboarding and successful project execution.Key Responsibilities:Act as the primary point of contact...
-
Implementation Manager
3 weeks ago
Boston, Massachusetts, United States Workable Full timeJob DescriptionOverviewWorkable is a leading provider of comprehensive HR solutions, serving over 31,000 growing businesses and HR teams. We are seeking an experienced Senior Implementation Manager to join our team and play a key role in delivering exceptional customer experiences.Key ResponsibilitiesManage the onboarding process for new customers, ensuring...
-
Senior Implementation Manager
3 days ago
Boston, Massachusetts, United States Movable Ink Full timeImplementation Manager Job DescriptionMovable Ink is seeking a highly skilled Implementation Manager to join our team. As an Implementation Manager, you will play a critical role in launching new clients on our Studio and Da Vinci platforms, ensuring seamless onboarding and successful project execution.Key Responsibilities:Act as the primary point of contact...
-
Plan Implementation Manager
5 days ago
Boston, Massachusetts, United States Manulife Full timeAbout the RoleWe are seeking a highly skilled Plan Implementation Manager to join our team at Manulife. As a key member of our operations team, you will play a critical role in delivering exceptional customer experiences while managing the relationship, set-up, and investment mapping of client assets on our platform.Key ResponsibilitiesBuild and maintain new...
-
Data Implementation Project Manager
2 weeks ago
Boston, Massachusetts, United States The Ceres Group Full timeAbout The Ceres GroupThe Ceres Group is a leading provider of innovative data management solutions for the asset management industry.Job SummaryWe are seeking an experienced Data Implementation Project Manager to join our team. As a Data Implementation Project Manager, you will be responsible for managing large, complex implementation projects to ensure a...
-
Senior Implementation Success Manager
7 days ago
Boston, Massachusetts, United States commercetools, Inc. Full timeAbout the RoleWe are seeking a highly skilled Implementation Success Manager to join our Customer Success team in Boston, MA, Durham, NC, or the New York Metropolitan area. This is a critical role for commercetools and for our customers and their efforts to launch their leading e-commerce solutions to production.Key ResponsibilitiesAct as the implementation...
-
Boston, Massachusetts, United States BigRio Full timeAbout the RoleWe're seeking a seasoned Project Manager to lead our medical device implementation projects. As a key member of our team, you'll be responsible for ensuring the successful delivery of projects on time, within budget, and to the highest quality standards.Key ResponsibilitiesProject Planning and Execution: Develop and execute project plans for...
-
Boston, Massachusetts, United States City Connects, Center for Thriving Children Full timeAbout City ConnectsCity Connects is a dynamic organization dedicated to promoting students' holistic development. As a national hub for implementation, research, and policy, we strive to address the out-of-school factors that impact students' achievement and thriving in schools.Our flagship program, City Connects, is an innovative approach to connecting...
-
Lead HCM Implementation Project Manager
4 weeks ago
Boston, Massachusetts, United States Spencer Thomas Group Full timeJob OverviewNOTE: This role is available for remote candidates as well as those in specified locations.POSITION OBJECTIVE:Spencer Thomas Group (STG) is seeking a Lead Implementation Project Manager.In this role, you will oversee the implementation and support of UKG Workforce Dimensions/ADP Workforce Manager and Payroll solutions, ensuring that all STG...
-
Implementation Strategist
2 days ago
Boston, Massachusetts, United States Cariina Full timeAbout CariinaCariina is a pioneering software platform dedicated to revolutionizing operations within school districts. Our mission is to empower educational institutions to achieve operational excellence, thereby driving academic success. We believe that by streamlining processes and procedures, we can make a tangible impact on the educational journey of...
-
Implementation Manager
3 weeks ago
Boston, Massachusetts, United States Cariina Full timeAbout Cariina Cariina is a leading software platform designed to streamline operations within school districts. We believe that in order for schools to achieve academic success they need to first reach operational excellence. We help schools achieve the state of operational excellence by streamlining processes and procedures. We're well-funded...
-
Implementation Consultant
4 weeks ago
Boston, Massachusetts, United States Cariina Full timeAbout the RoleCariina is at the forefront of transforming school district operations with our cutting-edge software solutions. As we expand our implementation team, we are seeking an individual who is passionate about making a difference in the education sector.Position SummaryAs an Implementation Consultant, you will play a crucial role in our mission by...
-
FX Implementation Specialist
7 days ago
Boston, Massachusetts, United States ION GROUP Full timeFX Implementation SpecialistION Trading, Inc. is seeking a highly skilled FX Implementation Specialist to join our team in Boston, MA.Key Responsibilities:Provide strategic support to North American clients regarding the implementation of ION's FX solutions.Design, build, and test static migration tools to import data from legacy applications into the new...
-
FX Implementation Specialist
5 days ago
Boston, Massachusetts, United States ION GROUP Full timeFX Implementation SpecialistION Trading, Inc. is seeking a highly skilled FX Implementation Specialist to join our team in Boston, MA.Key Responsibilities:Provide strategic support to North American clients regarding the implementation of ION's FX solutions.Design, build, and test static migration tools to import data from legacy applications into the new...
-
Implementation Consultant
3 weeks ago
Boston, Massachusetts, United States Cariina Full timeAbout the RoleCariina is on a mission to transform the operational landscape of school districts through our cutting-edge software solutions. As we expand our implementation team, we are seeking a dedicated professional to help us achieve our vision. If you are passionate about enhancing educational outcomes, this position may be ideal for you.Position...
-
Implementation Consultant
4 weeks ago
Boston, Massachusetts, United States Cariina Full timeAbout the RoleCariina is at the forefront of transforming educational operations through our cutting-edge software solutions. As we expand our implementation team, we are seeking a dedicated professional to contribute to our mission of enhancing school district efficiency.Position SummaryAs an Implementation Consultant, you will play a crucial role in...
-
Client Implementation Director
7 days ago
Boston, Massachusetts, United States State Street Corporation Full timeJob DescriptionAs a Client Implementation Executive at State Street Corporation, you will be responsible for the delivery and overall success of each program. You will supervise managers and inform executives on progress and performance.Key Responsibilities:Supervise managers to ensure successful program deliveryInform executives on progress and...
-
Senior Implementation Consultant
3 days ago
Boston, Massachusetts, United States Snyk Full timeAbout the RoleWe are seeking a highly skilled Implementation Consultant to join our Customer Solutions team at Snyk. As a key member of our team, you will work closely with Development and Security leaders from our customer organizations to advance their security program using the Snyk Cloud Native Application Security Platform.Key ResponsibilitiesDeliver...
-
Director of Software Implementation
2 weeks ago
Boston, Massachusetts, United States KForce Full timeAbout the RoleKforce is seeking an experienced Associate Director to join our team in Boston, MA. As a key member of our organization, you will be responsible for overseeing the implementation of new software projects and managing a team of professionals.Key ResponsibilitiesWork closely with stakeholders to support the implementation of new software...
-
Client Implementation Director
2 days ago
Boston, Massachusetts, United States State Street Corporation Full timeAbout the RoleWe are seeking a highly skilled Client Implementation Executive to join our team at State Street Corporation. As a key member of our organization, you will be responsible for delivering and ensuring the overall success of each program.Key ResponsibilitiesSupervise managers and inform executives on progress and performance.Initiate and set goals...
Implementation Manager
3 months ago
About Koa Health
Against the backdrop of decades of rising demand, mental health has never been more important.
The Covid pandemic has led to a four-fold increase in mental disorders around the world, impacting individuals, companies, and communities.
With no increase in the supply of clinicians, tens of millions of people are stranded today without access to care.
Today, we simply don't have enough mental health clinicians to meet demand.Koa Health aims to solve the gap between demand and supply with a unique human-digital hybrid approach, built upon the best digital technology in the literature.
Koa's digital assets deliver the highest quality care, measured through engagement, program completion, patient and clinician satisfaction, and clinical efficacy.
Critically, Koa technology substantially increases clinician productivity, allowing our precious clinicians to treat more people.With more than fifty papers in the literature, twelve clinical trials, 26 patents, and broad and deep clinical networks in place, we have just launched Koa Care 360 - a uniquely scalable and profitable mental health care service.
Having secured a successful and oversubscribed Series A funding totaling €30m (ca.$36M) in October 2020 and additional €20m funding in May 2022, we are currently closing our Series B round of investment, with €12M secured from our existing investors.
As an Implementation Manager, you will own and drive the critical implementation process for new clients based in the United States.
Working directly with prospects at the point of the finalist stage to capture essential needs of development for cross-functional communication and legal documentation.
This customer-facing role will quickly ramp up and will collaborate cross-functionally to help organize all activities necessary for a successful launch, including supporting sales discovery, solution identification, design, development, and successful launch.
Additionally, this role will help refine our new client implementation, communication delivery, and tracking processes for future customers and channel partners.
Responsibilities:
- Own overall implementation from end to end, both internally and externally, with client teams.
- Collaborate with commercial, product development, and customer success teams to understand client requirements and develop implementation plans.
- Work closely with product strategy teams to convert initial launch and expansion vision into tactical implementation plans.
- Lead kickoff meetings with clients to establish project timelines, goals, and deliverables.
- Partner with clients to successfully launch Koa Health products within their organization.
- Act as the critical liaison between the client and crossfunctional teams at Koa Health to drive daytoday implementation activities.
- Develop and maintain project schedules, ensuring that all tasks are completed on time and within clear client communication.
- Build strong relationships with crossfunctional teams, both externally and within Koa Health.
- Develop and project manage a detailed project schedule and working plan involving all relevant stakeholders and crossfunctional partners while closely monitoring the status of key deliverables.
- Track and report on implementation progress and critical risks and issues.
- Escalate risks to leadership as necessary.
- Work collaboratively to define and optimize processes for effectiveness, efficiency, and consistency and creation of best practices.
- Support the creation of a playbook to guide the implementation process with additional customers.
- Develop tools to manage projects and track critical decisions, communication, issues, problem areas, schedule delays, or other events that could affect project scope or completion.
- Support the Delivery team in additional projects as needed.
Required experience
- Bachelor's Degree in a related field
- 4+ years of project management experience
- Experience in healthcare or related fields working with employer groups, payers, and providers.
- Startup ready mindset progress over polish, able to exhibit comfortableness with ambiguity
- Exceptional communication skills with strong interpersonal skills and experience in customerfacing roles.
- Fastpaced startup experience and ability to quickly ramp up and understand the technical work of many different teams.
- Experience working with crossfunctional teams; product development exposure a plus.
- Strong understanding of software implementation methodologies and best practices.
- Organized and detailoriented with demonstrated success running implementation projects, including project plan definition through execution
- Highlevel technical knowledge and understanding of liaising with and understanding the tasks of product, devel
