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Development Coordinator

3 months ago


Los Angeles, California, United States Big Brother Big Sister of Greater Los Angeles Full time

_Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) seeks a talented emerging leader to serve as the Agency's Development Coordinator._


Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) empowers youth by establishing enduring, professionally supported mentorship relationships for those facing adversity.

We collaborate with parents/guardians and volunteers to ensure every child in our programs reaches higher aspirations, gains confidence, builds better relationships, and achieves educational success.

_BBBSLA's track record proves that mentoring works, transforming lives one young person at a time._

Reports to:
Senior Director of Development

Position Description:

  • This is a fulltime, benefits eligible, hybrid work position with a mix of virtual and inoffice work._
  • The activities and responsibilities described are representative of those that must be met by an employee to successfully perform the core functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
Data, Record Keeping and Gift Processing

  • Identify needed adjustments and giftconnection links within our Salesforce CRM system to support the accuracy of revenue records and donor support.
  • Provide helpful data and reporting to assist development team with operational reviews, activity and other initiatives as directed.
  • Coordinate gift processing to ensure accurate execution of online, wire transfer and check processing procedures and collaborate with others to ensure proper tracking of incoming financial support.
  • Enter and corelate important donor data to ensure that new donors, program alumni and other supporters are tracked properly in our systems. Create new accounts, address account issues, remove duplicates, and other needed updates.
  • Create, distribute, and followup on donor, partner and sponsor invoices.
  • Provide accurate data for the annual audit, filings, and annual report.
Fundraising Technology Support

  • Function as the fundraising technologies expert and liaison for technologyaccount representatives. Current technologies include Salesforce, Classy and Greater Giving.
  • Serve as the primary fundraising technology systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in fundraising and eventsupport technologies.
  • With the support of the Sr. Director of Development, provide basic outreach, cultivation, solicitation and stewardship to a small portfolio of about 65 individual donors and family foundations supporting BBBSLA at the $1,000 $5,000 level annually.
  • Manage and grow BBBSLA's recurring donor portfolio.
Miscellaneous

  • Provide general administrative support for the Fund Development department
  • Assist with special initiatives and events.

QUALIFICATIONS AND EXPERIENCE:

The Development Coordinator should have the following experience and qualifications:

  • High School Diploma is required. Bachelor's degree is preferred.
  • 3+ years of work experience in Fund Development or Administrative roles at nonprofit organizations. Transferable skills will be considered when coupled with significant nonprofit volunteer experience or education.
  • Good interpersonal, written and verbal communication skills.
  • Strong listening and retention skills.
  • High level of organization and exceptional time management skills.
  • Ability to manage multiple priorities and problem solve with a solutionbased mindset.
  • Aptitude to innovate and remain creative.
  • Ability to track and analyze success metrics.
  • Demonstrated advanced computer literacy with MS Office programs and CRM platforms.
  • Proactive and ambitious nature.
  • Willing to travel locally and nationally, as needed.
  • Valid driver's license and ability to travel for events and meetings.
  • Emotionally mature with a sense of humor.

COMPETENCIES:

Customer/Client Focus-Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents and agency partners; talks and acts with them in mind; establishes and maintains effective relationship with customers/clients and gains their trust and respect; views the role as adding value to the experience of volunteers and children in their match relationship; builds parental support for the match; deals effectively with diversity; demonstrates high degree of flexibility and adaptability.

Listening-Practices attentive and active listening; has the patience to hear people out, can accurately restate the opinions of others even when he/she/they disagree; understands child safety issues and is vigilant in recognizing signs of problems.

Interpersonal Savvy-Relates well to all kinds of people; builds appropriate rapport; listens carefully to all points of view; builds constructive and effective relationships; uses diplomacy and tact; capable of diffusing difficult situations comfortably; doesn't show frustration. Ability to mediate