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Field Service Technician

3 months ago

Seattle, Washington, United States Opex Full time
Job Description

Field Service Technician - WA


For over 40 years, OPEX Corporation has received global recognition as a leader in the design, manufacture, and service of business process automation equipment.

With their recent expansion into the Warehouse Automation market, OPEX has experienced tremendous growth, providing new and expanded opportunities for their current and future employees.

If you are looking to join a growing, cutting edge technology company that strives to maintain a collegial, family-oriented culture, you should check us out.

Service Technician Position Summary

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software.

OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment.

Service Technician Responsibilities
This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment
Installing and setting up new equipment
Interact with the customer to determine the problem
Completing field service reports
Keeping the customer informed as repairs are made and answering any questions that may arise.
Interact with management as well as other personnel to analyze and correct any equipment performance issues
Completing and submitting weekly online timecards and expense report

Service Technician Qualifications
Associate's Degree in related field and/or equivalent hands-on job experience
Must be able to work overtime when required
PC Competency, Word & Excel and Windows OS
Must have excellent customer service skills
Possessing a driver's license, insurance and a reliable vehicle
Ability to lift at least 40 pounds independently
Standing and walking, throughout duration of shift
Ability to maneuver a job site, including small spaces in and around our equipment.

Service Technician Physical/Work Environment
Warehouse environment
Must have the ability to lift heavy machine parts while on duty
Ability to maneuver in and around our equipment, including small spaces
Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

About Us

Company Overview

OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers.


With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow.

Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure.


We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day.

We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions.

At OPEX, we are Next Generation Automation.

Benefits:
Benefits include, but are not limited to:

Full medical, dental and vision with low employee contribution rates
Paid holidays and PTO allowance
401k with matching and profit sharing
Basic life insurance, short term and long-term disability
Tuition reimbursement available


OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, sex, national origin, age, disability, and protected veteran status.

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