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Network Solution Engineer

3 months ago

Grove City, Ohio, United States Brocade Communications Systems Inc Full time
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Job Description:

Do you want to collaborate with customers to make inclusive data driven business decisions so that they can continuously improve to provide value to their customers? Are you ready to take on a Solution Engineer role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes? Are you motivated by discovering and translating a client's business requirements into specific systems, applications or process designs for very large complex technology solutions? Do you enjoy working together with a team that are strategically focused and responsible for client success with our portfolio of products, maintaining client interaction from executives to technical analysts, and the overall management of the client relationship? Then you're ready to join us on the Solution Engineering team at Broadcom Software.

Here are some reasons you want to be a Network Operations (NetOps)

Domain Specialist at Broadcom Software:
Work with leaders within the enterprise network operations and monitoring space. Expand your expertise across the domain and product suite. Work collaboratively with an owner's mindset within a global team dedicated to customer's success with our portfolio of products. Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base. Grow your leadership experience by leading engagements in select enterprise customers within your territory. A flexible remote work environment that promotes work and life balance. A healthy compensation and benefits package that rewards the success of the team. This position must be seen by the customer as bringing tangible value in terms of experience, knowledge and expertise.

As a Domain Specialist for Network Operations, you will be responsible for strategic and tactical engagements with large global enterprise customers helping to build and grow value with our enterprise portfolio.


Including:
Ensuring value alignment with strategic customers. Building relationships across customer's or IT domains, bridging silos and unifying offerings to help all stakeholders.

This includes enabling Executives and Practitioners through understanding, build, document and sharing our knowledge of their infrastructure, challenges and potential technical impact of planned projects.

Understand and act as a valued resource early and often within the customer's decision-making process (e.g. during the idea, discovery or conceptual stages). Identify and lead adoption strategy and activities with customers. Maintain account engagement and adoption information. Maintain good understanding of the domain (functional and technical) in the Network Operations domain. Maintain understanding of 3rd party solutions and tools related to the domain. Perform demos and proof of value for the network monitoring solutions. Present solution adoption roadmaps to customers.

Collaborate with stakeholders across Sales, Services, R&D, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers.

Collaborate closely with other domain members within and across territories to ensure cross-pollination and collaborative learning.

Flexibility to pivot with customer feedback and constraints, collaboratively build solutions that enhance, extend and optimize their platforms To qualify for this position, you will:
Have a bachelor's and 8+ years of related experience in IT technology or business related discipline. Strong background in