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network operations center manager

3 months ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Job Overview:

Do you want to join a dedicated team that aims to improve the lives of individuals in Arizona? The Department of Economic Security (DES) is focused on strengthening communities to ensure a better quality of life for all. DES is searching for individuals who are dedicated to service, community, and collaboration. Become a part of the DES Team.

DES is currently looking for a skilled and motivated individual to fill the role of a NOC Manager. As a Network Operations Center (NOC) Manager, you will be responsible for providing managed services to internal business customers. This role entails overseeing all NOC activities, ensuring efficient operations, and maximizing service delivery.

The ability to work remotely within Arizona may be an option based on business requirements and performance metrics.

The State of Arizona encourages a work culture that offers flexibility, autonomy, and trust. Many State employees participate in remote work programs, enhancing their work/life balance and productivity. Join us in creating a positive work environment within and beyond organizational boundaries.

Job Responsibilities:

Key Responsibilities include:

Managing professional teams and overseeing technical operations Providing leadership to supervisors and staff, setting goals and priorities Creating a productive work environment and ensuring necessary skills are in place Balancing and prioritizing multiple tasks, collaborating with teams, and anticipating customer needs Implementing creative solutions to address business challenges

Desired Qualifications:

The ideal candidate will have:

Extensive experience in managing Solarwinds Environment Monitoring Proficiency in managing Network Operations Center operations across multiple locations Pre-Employment Requirements: Prior to employment, applicants must meet specific requirements, including possessing a valid driver's license (if driving is essential to the role), passing background checks, and completing necessary training programs. New hires must participate in the Electronic Employment Eligibility Verification Program (E-Verify) and obtain a valid Level One Fingerprint Clearance Card as per DES regulations. Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package, including:

Medical, dental, life, and disability insurance plans Participation in retirement and disability plans Paid holidays, vacation time, sick leave, and parental leave Opportunities for tuition reimbursement, career advancement, and wellness programs Flexible schedules to support work/life balance Rideshare and public transit subsidies Retirement:

State employees are enrolled in the Arizona State Retirement System (ASRS) and Long-Term Disability (LTD) program after a waiting period. Additionally, employees can participate in a deferred compensation program for tax-deferred retirement investments.