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Case Manager
3 months ago
WHO IS CHI?
Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
WHAT DOES CHI OFFER?
CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:
- Generous Paid time off
- Personal and Sick Days
- Health insurance and health reimbursement account
- Dental and vision plans
- Flexible spending account
- AFLAC supplemental insurance
- Dependent Care Spending Account
- Commuter Transit and Parking Account
- Working Advantage- Employee Perks
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Monthly trainings and career development plans
JOB SUMMARY
The Case Manager provides supportive case management services to tenants of a permanent affordable supportive housing program under CHI's master lease consisting of 81 subsidized apartments within a 116-unit multi-dwelling complex. The Case Manager works with tenants to build and enhance independent living skills, including timely rent payments and healthy housekeeping, to promote housing stability.
Pay: $24.04 an hour
FLSA: Non-exempt. Eligible for overtime.
Schedule: Two openings- 10am-6pm Sunday-Thursday (off Friday & Saturday) OR 11am-7pm Tuesday-Saturday (off Sunday & Monday).
Location: Eastchester neighborhood Bronx, NY
JOB-RELATED DUTIES – ESSENTIAL FUNCTIONS
These duties are essential and specific to the successful implementation of this position.
TENANT SERVICES
- Screen DHS referrals for eligibility and certification for program enrollment.
- Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses. Develop independent living plans (ILPs) to ensure housing stability.
- Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
- Coordinate workshops or provide trainings that promote independent living and housing stability such as budget management, health and nutrition, housekeeping, vocational or employment skills development, job opportunities.
- Engage tenants in supportive and service programs such as Workforce Development and Financial Literacy. Refer tenants to community-based services to meet ILP goals.
- Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
- Link tenants to employment support services such as resume building, interviewing skills development, and job skills development.
- Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
- Submit program reports correctly and on schedule to CHI, DHS, and oversight agencies.
- Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations. Complete corrective action plans as directed by Program Director.
- Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring trainings and certifications.
TENANCY AND APARTMENT MANAGEMENT
- Ensure tenants pay rent timely. Develop rent-based budget schedules.
- Assist tenants with rent payment and rent arrears payment agreements and ensure compliance with rent payment stipulations.
- Counsel tenants to ensure healthy housekeeping and good neighbor behaviors.
- Coordinate with Property Management to ensure essential services including heat, hot water, electric and plumbing are operational; and apartment repairs and maintenance are performed timely.
CHI believes quality, affordable housing provides a firm foundation for a prosperous life.
CHI's vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.Company DescriptionCommunity Housing Innovations (CHI), founded in 1991, is a not-for-profit organization that serves Westchester, Long Island, Hudson Valley, and New York City. CHI's mission is to provide housing and human services that support social and economic independence. CHI operates emergency shelters, transitional and supportive housing, permanent housing, homeownership, foreclosure prevention counseling, eviction prevention services, financial literacy and CHI realty, an independent brokerage that works to place homeless individuals and families into permanent housing.\r
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CHI believes quality, affordable housing provides a firm foundation for a prosperous life.\r
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CHI's vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own and a job to support them.
