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Veterinary Receptionist

3 months ago

Buffalo, New York, United States Veterinary Practice Partners Full time

Join our team as a compassionate Receptionist at Ellicott Street Animal Hospital in Buffalo, New York



Why Choose Us?


Ellicott Street Animal Hospital and its affiliated hospitals are renowned for providing exceptional care to animals and clients. We pride ourselves on offering cutting-edge services and creating a welcoming environment for all. Our facilities are well-equipped with state-of-the-art technology to ensure top-notch medical care. Our mission is to serve as a sustainable, community-driven clinic that supports pet owners in caring for their beloved companions.



Diversity & Inclusion:


We are committed to fostering an inclusive culture that values and embraces diversity in all its forms.



Who We're Seeking:


We are looking for a Receptionist with a positive attitude, strong communication skills, and a passion for providing exceptional customer service. The ideal candidate should be organized, detail-oriented, and able to handle a fast-paced environment effectively. Previous experience of at least 1 year is preferred. Flexibility to work across multiple locations is essential.



Schedule: Shifts available Monday to Friday starting at 7:15 am with varying evening hours.



Salary: $16-$18 per hour



Responsibilities:

  • Warmly greet clients and their pets, assist with check-in procedures, and escort them to examination rooms.
  • Handle check-out processes, manage transactions, and schedule follow-up appointments.
  • Answer incoming calls, address client queries, and provide necessary information.
  • Initiate outbound calls for appointment reminders and other related tasks.
  • Have a good understanding of common veterinary procedures and protocols.
  • Ensure cleanliness and organization within the hospital premises.


Benefits:


We offer a competitive salary, medical benefits, paid time off, 401(k) plans, and more to support your well-being and career growth.

  • Competitive salary
  • Medical, dental, vision, and prescription drug benefits for you and eligible dependents
  • Paid time off for full-time employees
  • 401(k) plan
  • Continuing education allowance for licensed technicians
  • Guardian voluntary benefits