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Climate and Remediation Center Manager

3 months ago

Williamsburg, Virginia, United States Herc Rentals Full time
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Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of March 31, 2024.

Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 412 locations and has approximately 7,600 employees in North America.

*This role will be based in Hampton, Virginia*As a Climate Remediation Rental Manager, you will be responsible for overseeing the rental operations and management of climate remediation equipment. This includes coordinating with clients, managing inventory, scheduling deliveries and pickups, providing technical support, and ensuring customer satisfaction. You will also be responsible for maintaining records, managing billing and payments, and coordinating with internal and external stakeholders to ensure smooth operations and compliance with company policies and procedures.
Responsibilities

Rental Operations Management:

Oversee day-to-day rental operations of climate remediation equipment, including coordinating with clients to schedule equipment rentals, managing inventory levels, and coordinating deliveries and pickups of equipment.


Customer Support:

Provide technical support and assistance to clients during the rental process, including troubleshooting equipment issues, providing guidance on equipment operation, and resolving customer inquiries or complaints in a timely and professional manner.


Inventory Management:

Maintain accurate records of equipment inventory, including tracking equipment availability, conducting regular equipment inspections and maintenance, and coordinating with procurement and logistics teams to ensure timely replenishment of inventory.


Billing and Payments:

Manage rental billing and payment processes, including preparing and sending invoices, tracking payments, and resolving billing discrepancies or issues.


Compliance and Reporting:

Ensure compliance with company policies, procedures, and safety guidelines, and maintain accurate records of rental activities, including generating reports, maintaining documentation, and providing regular updates to management.


Relationship Management:

Build and maintain strong relationships with clients, vendors, and internal stakeholders, including providing exceptional customer service, addressing client needs, and resolving any issues or concerns that may arise during the rental process.


Equipment Maintenance and Repair:

Coordinate equipment maintenance and repair activities, including scheduling routine maintenance, coordinating repairs with vendors or technicians, and ensuring that equipment is in proper working condition at all times.


Training and Development:

Stay updated on the latest developments in climate remediation technology and equipment, and provide training and guidance to clients and staff on equipment operation, safety protocols, and best practices.

Educational Background

Bachelor's degree in environmental science, engineering, business administration, or a related field (or equivalent experience).
Skills

Proven experience in rental operations or equipment management, preferably in the climate remediation or environmental industry.
Knowledge of environmental regulations, safety guidelines, and best practices related to climate remediation equipment.
Proficient in using rental management software, inventory management tools, and Microsoft Office Suite.
Ability to work independently and in a team-oriented environment.
Valid driver's license and ability to travel as needed for client visits, equipment deliveries, and pickups.
Compensation Data

$55,000/annually to $65,000/annually with a bonus opportunity

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Flex spending and health savings accounts
Virtual Health Visits
24 Hour Nurse Line
401(k) plan with company match
Employee Stock Purchase Program
Life & Work Harmony
Paid Time Off (Holidays, Vacations, Sick Days)
Paid parental leave.
Military leave & support for those in the National Guard and Reserves
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Auto & Home Insurance Discounts
Protecting You & Your Family
Company Paid Life Insurance
Supplemental Life Insurance
Company Paid Disability Insurance
Supplemental Disability Insurance
Group Legal Plan
Critical Illness Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

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