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Technical Service Representative

3 months ago

Schaumburg, Illinois, United States INX International Ink Co. Full time
Job Description

We are seeking a Technical Service Representative (Liquid Water) to work with us. This person will report to the Technical Service Director for performance of assigned functions. Will be responsible for the entire US. Home base is open but targeting any of the following areas, South/Southeast, North East, West Coast (PNW more specifically). Travel domestically up to 50%. As a Tech Service Representative, you will be responsible for:

  • Performing Technical Service at customer locations
  • Controlling Work-off, press-side technical support, housekeeping and monthly reporting
  • Handling Inventory management and record-keeping
  • Following all safety requirements
  • Dispensing inks, performing color matches, supporting/training ink room staff
Qualifications

To perform your job as expected, you will be required to:

  • Have a High School graduate or G.E.D. equivalent
  • Must be able to pass a color vision test
  • Have the ability and willingness to travel
  • Be able to match colors effectively
  • Demonstrate excellent customer service skills
  • Effectively communicate with peers and customers
  • Have excellent written, reading comprehension and basic math skills
  • Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

  • Associate degree from 2-year college or trade school
  • Previous ink inplant experience
  • SAP experience and proficient with Microsoft Suite programs.
  • 3-5 years in the ink industry and experience in commercial printing
Additional Information

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don't just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.