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Provider Support Coordinator

3 months ago

Peoria, Illinois, United States Cardiac Solutions Full time

The leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice.

Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients.

  • Competitive wages
  • Uniform/Scrub Allowance
  • Monday ? Friday for most positions
  • 7 Company Paid Holidays
  • Employee Medical coverage option as low as $23.00 per paycheck
  • Dental & Vision
  • Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental 401(k) retirement plan


 Paid Time Off
  • Paid Sick Time
  • Employee Assistance & Discount Programs
*Available to full-time, regular employees****: This role is responsible for processing all incoming calls by addressing the situation and either routing the call to the appropriate department/person, paging overhead, or taking messages if necessary. This position plays a vital role in expediting communications between contracted facilities and in supporting the Provider's day-to-day hospital and office clinics.

ESSENTIAL JOB DUTIES:

  • Provide effective communication and strong listening skills.
  • Answer multiple calls in a courteous and timely manner.
  • Route or page calls to the appropriate extensions and/or departments.
  • Performs various daily and routine administrative tasks.
  • Enter data into EMR system as outlined in Practice and department protocols.
  • Update and maintain data and spreadsheets to ensure proper allocations.
  • Communicates with Providers as necessary.
  • Monitors call list from answering service
  • Prepares and distributes daily allocation and schedules.
  • Other duties as assigned per the need of the organization and within scope of position.