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Field Service Technician Level 1
3 months ago
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care - Available day oneExtensive product and on the job/cross training opportunities with outstanding internal resources
Dedication to safety through our Zero Harm policy
Company vehicle, Tools, and Equipment to complete all jobs
Check us Out:
A Day in the Life of the Building of the Future
We are seeking for this role a field services technician to assist and support other team members in commissioning and after sales service.
Check in with Manager after the end of each work day while in the Field- Use Time Clocks in the plant and ADP app when in the Field to account for daily times.
- Ensure all excess materials used for each job are listed properly and documented.
- Assist on job sites with other JCI/Silent-Aire Field Technicians as needed.
- Answer all office emails/calls in a timely manner.
- Check in as needed to ensure Manager or Field Supervisor are aware of your status.
- Secure parts and tools needed throughout the day for various jobs as required.
- Report all warranty repairs to the Manager or Field Supervisor and provide the necessary info needed to report back to the plant if it is a Silent-Aire internal issue.
- Consult Manager or Field Supervisor in times of uncertainty.
- Give training to Field Service Technician – Level 1 and support as needed.
- Follow all company policies and lead by example. Respect and strictly adhere to the non-disclosure policies, on the jobsite and away.
- Maintain all safety equipment at all times.
- Full understanding of basic electrical and control systems and how electricity works as well as the process of treating air to simultaneously control its temperature, humidity, and distribution
- General knowledge of HVAC and mechanical systems
- Understand OHMS Law and able to use a multi-meter to read voltage, resistance values
- Ability to read, understand and work from mechanical drawings
- Must possess valid passport/driver's license
- Proven planning, organizational, problem solving, decision–making, supplemented with a practical aptitude
- Experience working in Industrial, Manufacturing Facilities and/or Field environments
- Basic knowledge of Windows and Microsoft Office (Outlook Word, Excel, etc.)
- Registered refrigeration/HVAC tech, controls tech, Electrician Journeyman, or related tradesperson
- Experience working in highly sensitive and/or mission critical facilities
is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
If you are an individual with a disability and you require an accommodation during the application process, please visit here .