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Data Center Technician

3 months ago

Columbia, Maryland, United States DigiFlight Full time
Baltimore Data Center Technician

Data Center Technicians shall possess the following minimum skills and qualifications:

  • Two (2)+ years of related Data Center infrastructure experience.
  • Hands-on hardware experience with business/enterprise-grade servers, such as HP WINTEL, and Cisco network equipment.
  • Previous experience working in a Data Center environment performing tasks such as racking and stacking, cable management, and cable testing.
  • Experience with the installation of server components such as Network Interface Cards (NICs), hard drives, DIMMs and other peripherals.
  • Familiarity with ticketing systems and dispatch procedures such as Remedy Help Desk, or CA Service Desk.
  • Familiarity with Microsoft Office products such as SharePoint, Word and Excel.
  • Network, Security or Server industry certifications would be a plus.
  • Possession of either a CDCMP or CDCDP certification is required.
  • Experience with the operation of a pallet jack.
  • Familiarity with the operation of a server lift.

Data Center Technicians shall possess experience at a basic level of knowledge for the following Data Center concepts:

  • Data Center whitespace.
  • Hot/Cold aisle cooling.
  • In-rack power units, especially APC PDUs.
  • In-rack cable management.
  • Structured cabling.
  • Typical data center copper cabling CAT6A and RJ45 connectors.
  • Typical data center copper and fiber cabling, Multimode, Single Mode.
  • Fiber connectivity, LC, FC, SFP+, MTP, MPO.
  • Single mode and three-phase power.
  • Networking Concepts (Ethernet, TCP/IP, etc.).
  • Server hardware.
  • Storage Area Network (SAN), Network Attached Storage (NAS) and local storage.
  • Backup tape rotation procedures.
  • Mainframes and IBM Hardware Management Console (HMC).
  • Data Center safety and emergency procedures.

Physical Requirements for all BOC Team Engineers and Technicians:

  • Lift up to 50 pounds unassisted.
  • Reach 30 above their head.
  • Crouch below waist level.
  • Ability to climb warehouse-type ladders.
  • See small objects at distances of 1-3 feet.
  • Withstand typical data center hot/cold aisle temperatures.
  • The position will require periods of 5-8 hours of standing, walking, lifting, pulling and pushing.