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Housekeeper

3 months ago

Lafayette, Louisiana, United States Drury Hotels Full time

Property Location:
120 Alcide Dominique - Lafayette, Louisiana 70506

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US
So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Incentives - Quarterly bonuses up to $3200/year (we succeed together) based on hotel results
  • Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2023)

BASIC FUNCTION & JOB DUTIES:
Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards. Visually inspects rooms to assist in identifying maintenance items needed. Assists guests whenever possible by providing linens, terry, amenities or providing information as requested. May be asked to assist in laundry / cleaning public space when needed.


Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude.

Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:
Requires ability to follow verbal and written directions. Requires thorough knowledge of cleaning procedures as well as cleaning supplies. Requires ability to work without direct supervision. Provides excellent customer service.

Rise. Shine. Work Happy.

Hiring Immediately

Ubicación de la propiedad

120 Alcide Dominique - Lafayette, Louisiana 70506

Haces parte de Drury Hotels.

Conseguir un trabajo es solo el comienzo. Encontrar un lugar al que perteneces es lo que realmente importa. Quién eres y lo qué haces marca la diferencia en Drury Hotels. Hay un lugar para ti aquí hoy y mañana.

LO QUE PUEDES ESPERAR DE NOSOTROS:
Mucho. Mucho. Más.

Al igual que nuestros huéspedes merecen más, tú también merece más. Ser valorado por lo que haces y por lo que eres...y bien compensado por todo lo que logras.

  • Crecimiento de la Carrera- Tutoría, formación en varias formas, planes de desarrollo, capacitación de gestión, y más: el 60% de puestos de gestión se promovidos internamente.
  • Vida Laboral - Cuentas de gastos flexibles, un programa de asistencia a los miembros del equipo, tiempo libre pagado, y descuentos en hoteles.
  • Incentivos - Bonificaciones trimestrales (tenemos éxito juntos)-compartidos por todos en función de los resultados del hotel.
  • Salud y Bienestar - Seguro médico, dental, visión, medicamentos, vida, y discapacidad.
  • Galardonado - Clasificado como uno de los Mejores Empleadores de Tamaño Medio de Forbes y el más alto en Satisfacción de los Huéspedes entre las Cadenas de Hoteles Medios Superiores por J.D. Power 16 años consecutivos (es un récord).
  • Jubilación - Plan de 401(k) igualado por la empresa.

Lo que harás:

  • Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
  • Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
  • Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
  • Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
  • Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
  • Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.

Lo que esperamos de ti:

  • Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury.
  • Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones.
  • Conocimientos exhaustivos de los procedimientos y suministros de limpieza.
  • Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas).
  • Tener una actitud positiva y resolutiva.
  • Dedicación a brindar un servicio excelente al cliente.

FUNCIONES BÁSICAS Y TAREAS LABORALES:

  • Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas.
  • Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
  • Ayuda a los huéspedes siempre que sea posible proporcionándoles ropa de cama, toallas, comodidades, o información que soliciten.
  • Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario.
  • Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
  • Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes.
  • Drury Hotels están abiertos los 7 días de la semana y nuestros días más ocupados son los fines de semana (los sábados y domingos).
  • Trabajar sábado y domingo puede ser un requisito para este puesto.

CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD:

  • Requiere la habilidad de seguir instrucciones verbales y escritas.
  • Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza.
  • Requiere capacidad para trabajar sin supervisión directa.
  • Proporciona un excelente servicio al cliente.

REQUISITOS MENTALES Y FÍSICOS:

EDUCACIÓN:
Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalización de 2 años de escuela secundaria.

EXPERIENCIA:
La experiencia previa en la limpieza es útil pero no necesaria.

FUNCIONES ESENCIALES:

  • Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo.
  • Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo.
  • Requiere la capacidad de levantar libras de forma intermitente durante la jornada laboral.

RELACIONES LABORALES:

  • Reporta a la Ejecutiva de Limpieza / Subgerente General.
  • Mantiene y promueve una relación de trabajo positiva y cooperativa con todos los departamentos del hotel.
Crece. Brilla. Trabaja feliz.

Solicítalo ahora.

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