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Medical support lead

3 months ago

Baton Rouge, Louisiana, United States Johnson Controls International Full time
Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Paid vacation/holidays/sicktime- 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Dedication to safety through our Zero Harm policy
Under general supervision oversees required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensure developmental plans are in place.
Coordinates the team's work with sales to ensure all sales opportunities are supported including linkage to installation opportunities.
Ensures that serviced account portfolios achieve growth, proper profit levels and customer satisfaction.
Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance.
Drives service and installation operational review meetings, reviewing bids and estimates for accuracy.
Effectively uses branch manpworkforce management and deployment of overall resources.
Analyzes operations processes and provides recommendations for improvements.
performance reviews and acquisitions consistent with established business strategy.
Recruits, hires and retains operational staff.

Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager.

Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.

Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers.

Bachelor's degree in Engineering or Business or equivalent working experience.
A minimum of five (5) years of progressive operational experience in HVAC services.
Three (3) years of experience in management role with responsibility for the productivity and development of others.

Eight (8) years' experience in an operational HVAC role with leadership responsibilities
Johnson Controls International plc.

is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here .