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Hotel Asst. General Manager/ Director of Operations
3 months ago
An East Coast-based Hotel management group seeks an experienced Hotel Assistant General Manager/Director of Operations with Full-service Brand Hotel experience to lead its team and deliver exceptional Guest service. The General Manager is responsible for the leadership structure and drives the training, financial success, culture, and overall environment of the property. If you are looking for a new opportunity with a stable company that offers opportunities for growth? If so, please submit your resume today
Benefits offered:
- Salary $90,000 to $100,000
- Bonus Plan
- Health Insurance
- PTO
Duties and Responsibilities:
- Support the General Manager in leading and managing a well-trained team of Associates in Rooms and Food & Department
- Supports and implements business strategies for the hotel which are aligned with brand standards and the owners' overall mission, vision, values, and strategies
- Ensures alignment of the hotel's operations with owner and brand-set objectives by serving as a liaison for owner relations in conjunction with corporate
- Works with the Department Heads to continually improve hotel operations by evaluating guest services provided and responding to opportunities within the market
- Analyzes business results on a regular basis and takes actions to improve results as appropriate
- Ensures that the hotel adheres to brand standards of operations
- Provides genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and works to resolve
- Performs other duties required to provide the service brand behavior and genuine hospitality
Qualifications:
- At least 3-5 years of Hotel F&B and Rooms experience
- Ability to think critically to develop strategies for success
- Thrive in an ever-changing & fast-paced environment
- Proven track record in delivering financial results
- Need to be able to analyze a P&L to ensure cost controls
- Ability to analyze Guest Service reports and recognize market trends
- Possess excellent written and verbal communication
- Proven track record of positive associate satisfaction scores
Rick Duarte
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