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    1 month ago


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    Michigan, United States Logging-in Full time

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Client Manager

2 months ago


Michigan, United States Talos Automation Full time
Client ManagerGeneral:This role acts as the link between the Client and the Business Unit, ensuring a successful business relationship. Responsibilities include managing the sales process, closing deals, and overseeing contracts until project completion and payment reception. The role covers commercial, technical, financial, management, and quality aspects in alignment with company policies. Typically, involves managing a portfolio based on market segments (e.g., Chemical, Food, Pharma) or specific Clients.*Ideal candidates MUST have established connections with clients at senior levels (Director, VP, C-Suite).*Preferred candidates will have relationships with clients generating over $1 billion in annual revenue.*Desirable candidates will have client relationships nurtured over 2-5 years, preferably in industries like Feed/Food/Beverage/Chemical.Tasks and Responsibilities:
  • Follow the Quartz Management Philosophy.
  • Maintain positive client relationships.
  • Develop a long-term Client Strategy.
  • Manage commercial processes and internal tender processes with Clients.
  • Support Business Unit General Manager/CRO in strategizing for the Business Unit.
  • Uphold Group guidelines, Values, and principles.
Skills & Competencies:
  • Business-oriented with an entrepreneurial spirit.
  • Creative Problem-Solving skills.
  • Expertise in Consultative solution selling.
  • Understanding of Quartz accounting principles and contract terms.
  • Effective Leadership and team management.
  • Strong Ethical Standards and empathy.
  • Innovative, results-driven mindset.
  • Ability to connect with people and maintain high standards of professionalism.
  • Non-autocratic, collaborative, and compromising nature.
Sales:
  • Responsible for managing customer relationships within assigned portfolio.
  • Handle Sales, Invoicing, and Contract negotiations.
  • Contribute to strategy development and new customer acquisitions.
  • Recommend pricing strategies and forecast sales.
  • Develop and maintain client relationships, aiming for mutual trust and respect.
Project Oversight:
  • Manage projects for successful financial outcomes.
  • Ensure adherence to project protocols and drive project efficiency.
  • Support Project and Engineering Managers.
  • Lead safety and corporate responsibility initiatives.
Miscellaneous:
  • Competitor research and time/expense management.
  • Maintain organized workspaces and adhere to company protocols.
  • Uphold professional conduct standards.
Assigned Accounts:Assigned accounts and new client development are key priorities.Established goals and measurables are set annually.Package:$80K - $120K basic salary (Negotiable)$70K commission planCar Allowance - $300/month + business mileageEntertainment budget, Cell phone, Laptop