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Field Service Engineer

3 months ago

Norman, Oklahoma, United States Fuse3 Solutions Full time

Field Service Engineer - Norman, OK

Employment Type: 6 Month Contract-To-Hire

Field Service Engineer Job Description:

  • Develop and manage engineering/technical documentation.
  • Provide Tier I, Tier II and Tier III Field Service support and troubleshoot industrial equipment.
  • Collaborate with departments to support equipment life-cycle programs.
  • Analyze and resolve equipment malfunctions and performance issues.
  • Maintain and update national equipment information database systems.
  • Conduct data mining and root cause analysis to improve machine service.
  • Verify and validate engineering/technical documentation.
  • Participate in developing and evaluating maintenance programs.
  • Coordinate processes for maintenance technical support teams.
  • Provide technical advice and guidance to field maintenance personnel.
  • Travel up to 25% of the time, potentially on short notice, as needed.

Required Skills:

  • Must be able to obtain a Public Trust Clearance.
  • AA or higher-level degree preferred; 4-6 years experience with degree; 10-12 years experience without degree.
  • Experience with maintenance repair and troubleshooting of mechanical, electro-mechanical, electrical, and electronic systems.
  • Knowledge of PLC systems.
  • Ability to effectively communicate technical guidance and equipment failure analysis.
  • Ability to work independently and in a team environment.
  • Basic industrial control/systems knowledge.
  • Basic comprehension of process management/control.
  • Experience/knowledge related to troubleshooting control system issues.

Desired Skills:

  • Knowledge of maintenance and repair of mechanization automation, customer service equipment, and data collection/communications systems.
  • Ability to guide and assist remotely located technicians in troubleshooting equipment and system malfunctions.
  • Process Improvement experience using Six Sigma DMAIC Software or engineering Life-cycle support methodology.
  • Ability to conduct trend analysis of equipment failures and recommend action to reduce failure occurrence.
  • Experience writing Preventive Maintenance Routes and technical documentation.
  • Proficient with Microsoft Office suite; Excel.