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Account Executive, Community Account Sales
3 months ago
ACCOUNT EXECUTIVE HOSPICE SALES
A sales professional whose primary function is to develop early and appropriate referrals by creating and sustaining business partnerships with referral sources.
- Ability to manage a territory, to conduct sales calls and presentations, and to generate referrals by building long term business relationships.
- Ability to develop clinical knowledge base to support sales activities.
- Ability to effectively communicate both verbally and in writing with the different disciplines in the health care field.
- Develop business relationships by making effective sales contacts and presentations.
- Build relationships with the United Home Care staff teams to ensure the establishment of effective communication with referral sources and the staff teams.
- Analyze territory, establish sales goals, and write sales plan.
- Identify territory assumptions which may influence the achievement of sales goals.
- Identify key referring personnel in hospital, nursing homes, and managed care operations.
- Identify existing relationships with competitive Home Care organizations, hospitals, nursing homes and physicians.
- Identify case management, HMO, PPO, insurance companies and other payer referral sources.
- Obtain input from Administrator & staff team regarding plan development and implementation.
- Communicate written plan to Executive Director of Sales and Community Relations development Coordinator.
- Evaluate performance against the plan.
- Complete and submit activity reports as requested by Community Relations Development Coordinator.
- Develop plan for accounts management with input from staff teams.
- Implement strategies and actions which include effective sales calls, presentations, and use of collateral materials.
- Support and participate in promotional activities.
- Plan daily activities to effectively and efficiently manage time and maximize productivity.
- Involve management when necessary.
- Document and report complaints and service related issues.
- Read sales and professional journals. Read internal information, policies, publications, bulletins, etc.
- Attend relevant meetings and events in the community & United Home Care Office.
- Assess training needs with Community Relations Development Coordinator and develop a written plan to enhance knowledge and skills.
- Bachelor degree, preferred
Five (5) years' experience in Healthcare Sales/Marketing or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Communicates well with patients/residents/clients and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents/clients and responds to expressed concerns while displaying a helpful, caring demeanor.
- Attend and participate in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required.
- Honor patients/residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
- Follow established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc.
- Follow established safety procedures when performing tasks and/or working with equipment.
- As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
