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Senior Workers Compensation Claims Specialist I

3 months ago

Lake Oswego, Oregon, United States Liberty Mutual Insurance Full time

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description
The Workers Compensation Claims Specialist on the Helmsman/Eberle Vivian team works using the latest technology to manage an assigned caseload of routine to mild to moderately complex Workers Compensation claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability and evaluating losses. The role interacts with injured workers, self-insured employers, medical providers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

This position may be filled as a Claims Specialist I, Claims Specialist II, or Senior Claims Specialist I depending on candidate experience. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.

Candidates who are selected for this position will be trained remotely and should be available as needed to travel based on business needs.

This position includes a $2500 sign on bonus

Washington Self-Insured Certification Preferred.

Responsibilities:

  • Manages an inventory of workers compensation claims to evaluate compensability/liability.
  • Establishes action plan based on case facts, best practices, protocols, regulatory issues, and available resources.
  • Plans and conducts investigations of claims to confirm coverage and compensability.
  • Assesses statutory compensability for submitted claims and notifies the self- insured employer of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
  • Performs other duties as assigned.
Qualifications
  • Qualifications
    • Bachelor's Degree or equivalent, preferred.
    • 0-5 years' experience in claims adjusting along with knowledge of claims investigation techniques, legal liability, insurance coverage, negotiation skills and medical terminology.
    • Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
    • Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected.
    • Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., WA Self-Insurance Certification, AEI, IIA, CPCU).
About Us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit:

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.