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Room Service Server

2 months ago

Atlanta, Georgia, United States Four Seasons Hotels Ltd. Full time

About Four Seasons:
Four Seasons is powered by our people.

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:
Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style.

Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play.

Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park.

Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa.

However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.

Four Seasons Hotels & Resorts


Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.


We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you.

"

Four Seasons Atlanta

Meet us in Atlanta, and we'll show you what it means to have fun, Southern-style.

Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play.

Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park.

Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa.

However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.

Career Opportunity:


The Room Service team is seeking a dynamic and passionate Server to help further the vision of providing exceptional service to all guests.

Come be a part of a cohesive team with opportunities to build a successful career with global potential.

Server:

  • You will deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with your co-workers; transport orders to the guestroom in a timely manner to ensure proper food quality.
  • Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
  • Anticipate guest needs, determine happiness, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
  • Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.
  • Comply with Four Seasons' Work Rules and Standards of Conduct.
  • Work harmoniously and professionally with co-workers and supervisors.

Who We Look For:
An ideal candidate will have a minimum of one year's food service or equivalent experience. They have the ability to work all shifts including, AM's, PM's, weekends, and holidays.

Must have ability to communicate professional and accurately via telephone, count and record accurately and requires knowledge or the ability to operate computer equipment and the reservations system.

Candidate is able to stand and walk up to 8 hours and able to lift and carry up to 20 pounds.

This position Requires proficiency in the English language. Strong F&B knowledge is helpful.

Comprehensive Benefits

  • Medical, dental, and vision insurance
  • Vacation, holiday, and sick pay
  • 401k participation with company matching program
  • Complimentary stays at Four Seasons worldwide, subject to availability
  • Free shift meal prepared by the culinary team
  • Complimentary dry cleaning of employee uniforms
  • Subsidized Marta or parking options

About Us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -