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Strategic Account Manager

3 months ago

Pontiac, Michigan, United States CoolSys - Refrigeration and HVAC Systems Full time

Overview:
With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.

WHY JOIN US
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement
  • Opportunities available nationwide
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
  • Pet Insurance
  • Legal Plan, and ID Theft Protection
Responsibilities:
Responsible for estimating all HVAC Install work that comes through the Pontiac, MI branch
? Establishes and builds relationships with all key customer contacts and decision makers required
to sell HVAC install work in Michigan
? Orders quoted equipment when jobs are awarded
? Responsible for helping put together equipment submittals on ordered equipment when necessary
? Works with Install Manager and Project Manager(s) daily to help execute bid install work
? Acts as the conduit for the customer on communicating administrative and operational issues to
the appropriate CoolSys commercial operations and/or operations resources to ensure issues are
addressed in a timely manner.
? Responsible for ensuring visibility to all relevant bid and/or negotiated installation opportunities
from assigned accounts, within our footprint.
? Responsible for achieving annual revenue and margin goals of all HVAC Install at Pontiac Branch
? Ensures installation sell margins are in compliance with margin guidelines for all construction bids
and that all upfront sales processes (e.g., pre-bid and turnover meetings) are being followed.
? Identifies and acts on new sales opportunities within existing assigned accounts.
? Proactively assesses, clarifies and validates customer needs on an ongoing basis, and leads the
solution development efforts that best address customer needs.
? Perform other duties and projects as assigned.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:
? Intermediate proficiency with Microsoft Office suite of applications (Word, Excel, PowerPoint, etc.)
? Proficient with Excel
? Ability to travel locally daily
? Excellent communication and presentation skills.
? Knowledge of construction including principles and practices related
to project estimation, labor forecasting, and building permits.
? Knowledge of commercial refrigeration and HVAC equipment and industry, preferred.
? Strong leadership & influencing skills, with demonstrated ability to champion organizational
initiatives.

? Ability to develop and maintain strong customer relationships.
? Ability to operate with a high degree of autonomy and professionalism.
? Exceptional collaborative team oriented communication skills.
? Ability to make decisions that have a significant impact on the department's credibility, operations
and service.
? Ability to interface across all levels of the organization.
? Demonstrate strong customer service skills, ability to proactively address customer issues and
concerns.
? Ability to organize and prioritize own work schedule and the work schedules of others on a short -
term and long-term basis in order to meet deadlines and business needs.
? Ability to make informal and formal presentations, inside and/or outside the organization; speaking
before groups.
Qualifications:
? Minimum of 5 years in HVAC field. Preferred estimating or project management experience
? Must have strong relationship building and HVAC background.
Join Us:
Today, there are 22 different companies that make up the CoolSys family of brands . Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth

Connect with us on Facebook and on Twi t ter .

Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre-employment background screening (criminal and MVR ) a nd drug testing (including for marijuana) are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.