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Client Service Coordinator

3 months ago

Cypress, California, United States NVA Full time
Longwood Animal Hospital & Pet Resort, located in Cypress, TX, is hiring for a Client Service Representative that is ready to be part of a fun, friendly, team-oriented environment

We strive to create a work environment that is collaborative, engaging, and inclusive for all.

Longwood Animal Hospital offers:

  • Growth opportunities
  • Wellness programs
  • Flexible working hours
  • On-the-job training

About Us:
Longwood Animal Hospital & Pet Resort is a full service canine and feline veterinary hospital.

We aim to provide the highest standards in veterinary medicine by utilizing the latest and most up-to-date care and diagnostics for our patients.


From our four Veterinarians to our Vet Techs/Assistants, Client Service Coordinators, and Kennel Techs, our team is committed to maintaining a compassionate, welcoming environment for our clients and patients.


What to Expect:

Friendly/Inclusive Culture:
Our team treats each other with respect and kindness. We work to ensure everyone feels welcome and we LOVE to celebrate wins, big or small.

Appreciation:

Our doctors and support staff truly value each individual team member for who they are and each unique experience they bring to the team.


Quality Medicine:
Our team of doctors and technicians practice a gold standard of medicine. We utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.

  • We want to hear your voice Our hospital leaders and team encourage one another to ask questions and bring up their thoughts, ideas, and opinions. We place a high value on listening and acting upon the suggestions and ideas that are for the betterment of our patients, team, and hospital.

About You:

  • You possess the ability to prioritize and multi-task responsibilities in both stressful and slow periods of time.
  • Although some experience is preferred, it is more important to our team to find the RIGHT fit. We have an experienced team who are always eager to help teach new skills. We want to find someone who shares our same goals and values, someone who is friendly, compassionate, dependable, and truly wants to make a difference.
  • You are dedicated to providing outstanding client service and excellent patient care.
  • You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same philosophy.
  • You are compassionate and thoroughly enjoy building relationships, interacting with clients, and understand that clear, effective communication is a priority.
  • You are passionate and eager to continue enhancing your knowledge & skills.

Anticipated Schedule:

  • Open to full time or part time
  • Typically, five 8 hour shifts - but we are flexible to your scheduling needs.
  • Saturday availability - 2 Saturdays each month / 8:00am - 12:30pm shift

Benefits:

  • Annual Uniform Allowance
  • Quarterly Bonus Opportunities
  • Paid Time Off
  • Paid Holidays
  • Employee Pet Discount
  • 401k
  • Medical/Dental/Vision
  • HSA/FSA
  • Disability Insurance
  • Life Insurance
For more information about our hospital, please visit

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.


NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit


NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.

The team can provide more information about compensation and benefits for your specific location during the process.

For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.