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Senior Community Health Worker

3 months ago

Los Angeles, California, United States Los Angeles County Full time

TYPE OF RECRUITMENT

OPEN COMPETITIVE JOB OPPORTUNITY

EXAM NUMBER

Y8105G

FILING START DATE

5/14/2024 at 8:00 a. m. (PT)

This examination will remain open until the needs of the service are met and is subject to closure without prior notice.

NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four (4) acute hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

For additional information regarding DHS please visit

MISSION

To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION

Assists in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.

CLASSIFICATION STANDARDS

Positions allocable to this senior level class typically function under the direction of Supervising Community Health Worker or a higher-level supervisory position, and assist in areas of community organizing, community collaboration, program development, program evaluation, performance improvement, training and community outreach. Incumbents work to gain community support and assistance in programs and projects, and advocate for interests, needs, and concerns of clients and family members who receive County sponsored physical health, mental health, and social services.

Senior Community Worker is distinguished from Community Health Worker in that former may lead a team of Community Health Workers and participate in program planning and program development activities, whereas the latter performs a narrower range of assignments typically focused on the provision of direct observation and basic services to clients.

  • Organizes and coordinates the activities of community groups to assist in identifying community resources and working in partnership with community in developing solutions to a range of community issues including substance abuse, juvenile delinquency, homelessness, and mental illness.
  • Receives service referrals from social workers, eligibility workers, medical case workers, other staff, or community stakeholders to assist clients/patients in obtaining food stamps, housing, medical services, mental health services, substance use disorder treatment, or other supportive services as appropriate.
  • Manages a caseload to aid clients/patients in obtaining employment training, jobs, housing, and other supportive services.
  • Mentors Community Health Workers engaged in providing supportive services to clients/patients. Facilitates relations between County departments and programs and the community by communicating County and departmental strategic goals, priorities, policies and procedures to community agencies, clients, patients, and family members.
  • Serves as an advocate for client/patient access to County and community resources and services and ensures individuals' preferences are included in treatment or recovery plans and that consistent, timely review of plans occur with the client/patient to track progress.
  • Performs outreach and engages clients to build rapport, identify client needs, and provide available resources and/or linkages.
  • Documents any client/patient services per departmental policies and procedures.
  • Facilitates development of independent living skills of client/patients by conducting support groups including, but not limited to, housekeeping, cooking, shopping, budgeting, use of public transportation, reading, and personal hygiene.
  • Assists clients, patients, and family members in completing forms for benefits, housing, jobs, and other supportive services as appropriate.
  • Develops partnerships with diverse community and peer support groups including those with a focus on advocacy, self-help, family alliances, and parents.
  • Liaisons with local health care programs, schools, and social service agencies to create coordinated care and resource linkages, when possible.
  • Organizes, prepares, and maintains materials needed for community presentations, outreach and community events.
  • Provides guidance to clients/patients to assist in the rehabilitation and recovery process and to provide supportive services as needed.
MINIMUM REQUIREMENT

Two years of experience at the level of Community Health Worker assisting professional staff and providing direct health, mental health, or social services to clients and patients in a public or private community-based organization, public agency, hospital, public health organization or health system. Experience may be cumulative (ie part-time experience can be combined to equal two years.)

LICENSE

A valid California Class C Driver License or the ability to utilize an alternate method of transportation when needed to carry out job-related essential functions.

DESIRABLE QUALIFICATIONS

Additional credit will be given to applicants who possess relevant experience in excess of the Minimum Requirements.

PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. EXAMINATION CONTENT:

This exam will consist of an evaluation of experience based upon application information, Minimum Requirements and responses to the Supplemental Questionnaire weighted 100%.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THIS EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER.

ELIGIBILITY INFORMATION

The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

AVAILABLE SHIFT

Appointees may be required to work any shift including evenings, nights, weekends and holidays.

VACANCY INFORMATION

The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.

APPLICATION AND FILING INFORMATION

Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications received after 5:00 pm will not be accepted.

Plan to submit your online application in a timely manner, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.

The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out your application and supplemental questionnaire completely to receive full credit for related education and/or experience in the spaces provided so we can evaluate your qualifications for the job. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

IMPORTANT NOTES
  • All information and documents provided by applicants is subject to verification.
  • We may reject your application at any time during the examination and hiring process, including after appointment has been made.
  • Falsification of any information may result in disqualification or rescission of appointment.
  • Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Resume" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected.
SOCIAL SECURITY NUMBER

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID AND PASSWORD

All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

FAIR CHANCE INITIATIVE

The County of Los Angels is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ADA COORDINATOR PHONE

CALIFORNIA RELAY SERVICES PHONE

DEPARTMENT CONTACT

Balik Sarkissian, Exam Analyst

Phone:

(see below)