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Table Service Assistant

3 months ago

Williamsburg, Virginia, United States Colonial Williamsburg Company Full time
Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is "that the future may learn from the past" through preserving and restoring 18th-century Williamsburg, Virginia's colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Giffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today's evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

The role of Table Service Assistant at the Lodge Restaurants, Traditions and Sweet Tea & Barley, includes duties in all areas of the front of house and back of house. The Table Service Assistant is a vital supportive position that enables the restaurant to function smoothly, allowing service staff to seamlessly provide excellent guest service.

Traditions: At Traditions, we celebrate our Nation's early history by making the most of our Farm to Table program. With this, we supply our restaurant with fresh, seasonal ingredients, many of which are harvested from the ninety acres of gardens in the Colonial Williamsburg Historic Area and sourced local foods from family farmers, cheese makers, beekeepers and fishermen in our neighborhood.

Sweet Tea & Barley: At Sweet Tea & Barley, Southern flavors shine through with the familiar, yet innovative, cuisine and casual atmosphere. From fresh salads to perfect pub bites, to satisfying sandwiches, it's the place to gather for a good time. Take it outside to the patio for a cocktail where laughter and lively conversation fill the air.

Assists servers as needed by: (1) clearing tables; (2) stocking work stations with silverware; (3) removing dirty dish trays from restaurant and lounge; (4) restocking juice, cream, coffee, ice as needed; (5) walking food to guest tables; (6) performing water and coffee service; (7) folding napkins; (8) running food to Lobby Lounge; (9) brewing coffee and iced tea as needed.
  • Refills water pitchers; maintains cabinets, keeping them organized and clean, at server side stations.
  • Maintains the buffet line by keeping the food trays replenished.
  • Maintains food at the proper temperature.
  • Performs set-up of food and utensils for buffet and breakdown at the conclusion of meal.
  • Maintains clean service stations, back of house storage areas, walls around coffee and soda dispensing areas, coolers in service stations, organizes storage shelves.
  • Takes necessary precautions to avoid breakage of glassware and dinnerware.
  • Assists with set up of dining room for each meal period; replenishes linen as necessary; resets tables to standard.
  • Routinely polishes tables, chairs and hi-chairs.
  • Assists host with seating guests when needed; maintains daily complimentary coffee station.
  • Performs other duties as required.
JOB REQUIREMENTS:
  • Must be flexible to work mornings, evenings, weekends, Sundays, holidays
  • Applicants must be at least 18 years of age
  • 1 - 2 years food & beverage experience or customer service experience
  • Excellent public contact skills to include tact, courtesy and patience.
  • Successful candidates must be able to obtain and maintain a current Williamsburg James City County food handler's card and TIPS certification; applicants with an active card and certification should be prepared to present both during the interview process.
  • Physical requirements include but are not limited to: (1) bending, lifting, stooping; (2) carrying trays weighing up to 50 pounds;
  • Demonstrated ability to interact effectively with guests, employees and management.
  • Ability to understand English is a must.
STANDARDS: Maintain a positive, enthusiastic outlook; smile and greet guests, employees, managers, and supervisors; show respect for and cooperate at all times with those for whom and with whom you work; report to work as scheduled and on time; meet appearance standards; perform assigned tasks accurately and on time.

Benefits:
  • Beautiful historic setting
  • Competitive benefits for eligible employees include:
  • health insurance
  • pension plan
  • vision plan
  • medical and dependent care flexible spending accounts
  • Sick, vacation, and holiday pay
  • 401(k) plan with a portion of contributions matched
  • life insurance
  • long-term disability
  • accidental death and dismemberment insurance
  • group travel accident insurance