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Manager, Control Center Assistant

3 months ago


Golden, Colorado, United States Xcel Energy Full time
Job Description


Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.

Position Summary


Position exists to ensure regional reliability through management of the Xcel Energy's bulk electric transmission system while ensuring adequacy of energy supply to the Xcel Energy balancing authority areas and reliability region.

Ensure transmission services are administered consistent with Xcel Energy's Tariff.

Perform operational liaison duties between Xcel Energy transmission system operations, Xcel Energy generation, Xcel Energy distribution, Xcel Energy management, Xcel Energy commercial operations, NERC, FERC, MRO, WECC, SPP, Reliability Coordinators, renewable energy developers, other non-Xcel Energy entities located within our Balancing Authority Area, and electric systems within the Eastern Interconnection, the Western Interconnection and the Electric Reliability Council of Texas.

Essential Responsibilities

  • Manage and coordinate functional duties of the Network Reliability Leaders and Operators in the 24x7 Control Center. Ensure functional duties being performed on Xcel Energy's bulk electric transmission system are safe, reliable, prevent damage to equipment, and minimize the possibility of loss of service to customers.
  • Manage security and reliability of the Xcel Energy's transmission system and balancing authority areas and reliability region.
  • Ensure regulatory compliance with local, state, regional and NERC Standards as they relate to balancing authority area operations, transmission operations and cyber infrastructure protection. Manage the administration of Xcel Energy Tariff, ensuring compliance for transmission service requests.
  • Coordinate work with the outage coordinator, trainer, energy accountants, engineering staff, Control Center support personnel, energy management staff, corporate technology, and other departments internal and external to the organization.
  • Develop and maintain performance measurements for Control Center personnel. Conduct performance reviews for Network Reliability Leaders, Transmission System Operators and the Balancing Authority Operators. Recognize and resolve personnel performance issues. Develop operating and training philosophy for Xcel Energy Control Center operations. Develop interview criteria and selection process for new Control Center personnel. Develop a succession and retention plan for operations personnel.
  • Manage the administration of Xcel Energy Tariff, ensuring compliance for transmission service requests.
  • Provide direction for other departments and utilities to improve process and resolve operational issues. Provide technical expertise for both Xcel Energy and other utilities dealing with current policies, procedures and standard development when required.
  • Act as project manager in the assignment of projects to the operators ensuring that projects are completed on time and on budget.
Minimum Requirements

High School education and technical school certificate in electrical system application or the equivalent. Eight years of combined experience in balancing authority area operations and transmission system operations.

NERC Certification and qualification as a System Operator Reliability is desired; must have the ability to obtain NERC Certification within nine months.

Ability to react in a stressful environment where it is required to continuously prioritize job tasks. Ability to formulate ideas into work process.


As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states.

At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at

Non-Bargaining

The anticipated starting base pay for this position is: $105,600.00 to $150,000.00 per year

This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave


Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

Deadline to Apply: 08/04/24

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ACCESSIBILITY STATEMENT
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If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.