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Level 2 Backup Administrator

3 months ago

Louisville, Kentucky, United States Excell Full time
Find out why

eX

cell

is the employer of choice for contractors Join

e

X

cell

and enjoy our generous employee benefits

Our client has a brand new opportunity for a

Level 2 Backup Administrator

to join their team in Louisville, KY. This resource can be onsite or remote but

must work EST hours, from 3pm to 12am, Monday to Friday.


This role will function as a Junior Engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise.


Duties and Responsibilities:
Support a variety of backup configurations and platforms

Perform routine systems maintenance, upgrades, and administration

Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems

Troubleshoot incidents and provide resolution within defined service level agreements (SLAs)

Communicate effectively with Backup Team Lead / IT Systems managers and within infrastructure teams

Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards

Proactively monitor and report performance utilization of backup technologies

Capacity planning and road mapping to keep the backup infrastructure in 'evergreen' mode

Configuration, layout, and performance tuning of backup infrastructure

Provide analysis of Environment and Best Practice knowledge transfer

Perform necessary backup infrastructure maintenance in accordance with customer's change management policies

Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards

Generate regular operations reports using storage vendor's supplied tools

Follow ITIL (Information Technology Infrastructure Library) practices for Change Management

Participate in Root Cause Analysis reviews when applicable

Active participation in Disaster Recovery planning and exercises when required

Skills and Qualifications:
Bachelors degree preferred in Computer Science or equivalent experience

Minimum 3+ years of experience in a Backup Infrastructure hardware and software environment

Experience with EMC, Veeam, Cohesity and other Content Addressable Storage products

Special Certifications:
ITIL v3 or ITILv4

Backup Technology specific certifications

Good understanding of data center backup infrastructure(s), VTL and Cloud Storage

UNIX, Linux, and Windows server operating system skills including the ability to write and troubleshoot shell scripts

Knowledge of job associated database / software / documentation backups

Knowledge of Avamar, Data Domain, EMC Networker, NetBackup, CommVault, Veeam, Cohesity

Familiarity with VMware, other virtualization technologies, and Cloud technologies

Knowledge of job associated programming and scripting languages

Possesses strong product / technology / industry knowledge

Problem solver with troubleshooting, decision making, and analytical skills

Able to work and interact with others in a structured / team environment

Flexibility and adaptability to handle competing work demands

Excellent verbal and written communication skills

Ability to work flexible hours and be on-call

ServiceNow functionality and usability

Full COVID-19 vaccination may be required.


We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. *

eX

cell

Supports Equal Employment Opportunity*

e

X

cell

, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

.

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