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Customer Service Aerospace Representative

3 months ago

Irvine, California, United States Artemis Professionals, LLC Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join a well known and successful Aerospace Manufacturing company in Irvine, CA. Any candidates MUST have Aerospace industry experience. This role would be a great opportunity for someone who has worked in the industry and has some Customer Service experience, HOWEVER someone who has experience in a different role within an Aerospace company that would like to transition to a corporate Customer Service role can be considered as well
​​​​

The schedule/hours are Monday - Friday in office from 8am-5pm (very minimal overtime), EXCELLENT team and management


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services - knowledge of Aerospace parts/components
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills