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Digital Product Manager

3 months ago

Moon Twp, United States Clearview Federal Credit Union Full time

OBJECTIVE


The Digital Products team is committed to driving product strategies for our digital solutions to meet the evolving needs of our employees and members, enhancing their overall experience across the credit union.

The Digital Product Manager will be responsible for driving the vision, strategy, business requirements, roadmap, and execution for various internal digital products.

Key digital products include a gamified training system, e-signature platform, HR talent acquisition platform, and others as assigned.

This role will work closely with the member experience team, lending team, business team, and CRM product manager to gather insights and business requirements for their assigned digital products.

This role will work closely with various departments across the organization to gather insights and business requirements for their assigned digital products.

The ideal candidate must possess strong communication skills, capable of effectively interacting with various personalities and levels of leadership. Building rapport and inspiring trust across the organization will be essential to drive successful outcomes.

WORKING HOURS:
Monday-Friday 8:30am-5:00pm, flexible availability as necessary to support operational needs

**Must live within proximity of Moon Township, Pa 15108

MINIMUM QUALIFICATIONS
Bachelor's degree or equivalent experience required.
Minimum 3 years' work experience in product management or similar required; Experience in digital product ownership is a plus
Extremely well-organized, detailed problem solver
Strong group presenter, providing clear and motivational presentations that align teams and compels people to action
Great sense of ownership and personal accountability for results
Superior oral and written communication skills, including the ability to communicate clearly to both technical and non-technical audiences
Ability to lead with influence to all levels of the organization
Self-motivated with good initiative
Ability to work independently and with all levels of credit union staff
Project management skills; experience in leading digital, online, and/or mobile projects is a plus

ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the scheduling and improvements of all products, as well as all testing and all product communications
Function as the subject matter expert for the products, business line functions, systems, and processes
Lead staff training on new or improved functionality of the product(s)
Develop and maintain an ambitious roadmap using industry knowledge, product performance analytics, and research of employee and member feedback
Ability to critically analyze situations and formulate recommendations based on limited information
Develop and implement product plans and manage communication and engagement with key stakeholders throughout the product lifecycle; Partner with key stakeholders on implementing new services and features
Utilize relationships within operational departments to expedite and resolve issues efficiently
Foster leadership skills by inspiring and motivating teams to work towards a common goal
Ability to manage multiple projects simultaneously and lead those projects through completion; Manage the product/project long-term
Ability to adjust quickly to shifting priorities and multiple demands

Support Clearview's Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company's vision and success.

Clearview values diversity in its workforce. We are proud to be an equal opportunity employer.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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