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Receptionist
3 months ago
Our team at Life Care Center of Lewiston, Idaho, is proud to have earned the 2020 Bronze National Quality Award from the American Health Care Association and National Center for Assisted Living. The award honors nursing homes across the nation for their excellence and commitment to improving quality of care for seniors. It is a mark of distinction reflecting on each of our associates and their spirit of teamwork. We are always looking for great talent to join our award-winning team as we reach for new heights
Position SummaryThe Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements- High school graduate or equivalent
- Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
- Proficient in Microsoft Word, Excel, and e mail
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
- Effectively operate the facility phone and paging system
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
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