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Storage System Administrator

3 months ago

Berkeley, California, United States Collins Consulting Full time
Must be a US Citizen or Green Card holder. This is a hybrid position.

Statement of Work:

GBS requires the services of a Storage System Administrator III to provide labor services to support the DOE National Energy Research Scientific Computing Center (NERSC) Storage Systems Group (SSG) Team's hardware and software environment at the Lawrence Berkeley National Laboratory's NERSC facilities in Berkeley, CA.

The hardware and software is part of a High Performance Computing (HPC) system environment and includes storage systems, servers in support of storage systems, storage services, software, and network components.

The work will require active interaction/participation with clients and the Team to troubleshoot and resolve technical issues with production storage system.


Baseline Hardware and Software Environment SupportBaseline Equipment, QTY Estimated:14 racks of Elastic Storage System computer storage - Community File System - manufactured by IBM43 disk arrays - NetApp80 storage servers - Supermicro12 elastic storage system enclosures - IBM44 storage servers - test development environment - Supermicro48 mid-range servers - HPE164 enterprise tape drives - installed in IBM tape libraries3 tape libraries - manufactured by IBM.

3 director level fiber channel switches - BrocadeBaseline Software:

IBM Spectrum ScaleIBM Red Hat Linux, CentosHigh Performance Storage SystemRequired skills/Level of Experience:(Numbered skills/experiences are a priority, listed in order of importance


Bachelor's degree or equivalent experience and a minimum of three years of computing or storage experience; or equivalent experienceStrong understanding of Linux fundamentals including file systems, networking, and automation tools like Ansible or PuppetExperience using one or more interpreted programming or scripting languages such as Python and Bash to automate system management to work effectively and collaboratively on a team and on technical projects, as well as give and receive constructive feedback to foster communication and trust.

Experience with hardware installation and replacement, running cables, cable management, racking systems, and labelingStrong organizational skills and ability to effectively manage priorities across many projects ranging from immediate problem resolution to long-term strategic planning.

Strong written and verbal communication skills and the ability to document and describe complex tasks to audiences of varying familiarity with storage technologies.


Task Description:
Team Interaction/Participation


Participate in weekly team meetings to maintain awareness of open projects and goals as allowable to maintain internal info and activities with other vendors, NDA etc.

Monitor Slack for direct messages and other channels for issues related to storage systems

limit to certain channels at the discretion of the University

Respond to email in timely manner as determined by the University Technical RepresentativeParticipate as a proactive team memberPotential participation in on-call 24/7 responsibilitiesPotential participation in production storage system problem determination and resolution

engage with other team members for advice when in doubt and vendor support when neededone-week rotation between 3-4 other individualsverage

2 hour on-site response time in emergency situations

Hardware activities

Communicate discovered and suspected hardware issues to the storage team

Slack or email for awarenessService Now ticket for tracking status and closure

Monitor for and respond to hardware issues on all systems from multiple vendors as needed, open support cases with upstream vendors

coordinate with SSG team for replacement of components live or with down-time when requiredmonitoring requires pro-active parsing of logs, monitoring Graphical User Interface (GUIs) to determine, rather than reactively waiting until something failssee issues through to resolution

e

g disk controller failure:
confirm that replacement is requested, arrives, is installed and returned material authorization (RMA) is sent back

mber light walk at least weeklyWork with on-site technicians as needed from the University and vendorsInstall/de-install hardware as needed

rack and cable both new and existing equipmentcontribute to larger-scale integration responsibilities shared with other groups; e.g. making storage system available to new compute resources

Software activitiest the Client's discretion -

Determine for all storage system components (OS/kernel/firmware/etc.) when updates are needed

Read release notes, determine any impact of upgrades, fixes providedcommunicate concerns/issues to the teamVia Gitlab issues, document upgrade plan, date of change(s) and systems involved, any issues encountered, potential risks

Identify areas for routine process optimization and implement solutions

utomation of common tasks, contributing to monitoring infrastructureDevelop scripts and tools and contribute them to internal Gitlab repositoryContribute to integration and implementation planning for future system upgrades and deployments

Nice to have skills:
Has demonstrated contributions to the high-performance storage community (e.g., conference presentations, open-source software). Ability to present and describe systems and issues to technical staff as well as higher level management.
Understanding of file system internals, prior work developing storage systems, or experience troubleshooting and optimizing parallel I/O.

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