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Sr. Manager, Credit and Collections
3 months ago
As a Senior Manager of Credit and Collection, you will collaborate with business partners to ensure that the credit and collections processes are maintained, function smoothly and efficiently while mitigating risk.
This role will be instrumental in process improvement, reporting the collections of outstanding accounts receivable and all other aspects of collections.
You will be responsible for customer escalations and expected to drive towards resolution.
We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines.
We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company's long-term goals.
This role will be based out of Dublin, Ca with occasional travel to San Mateo and annual international travel.WHAT YOU'
LL DO :
Perform analysis of collection practices and develop process improvements
Work with our internal sales and partner leadership teams on credit and collection issues
Review delinquent accounts, prepare monthly reports of high risk accounts for executive leadership
Executive level reporting of cash, collections and other related metrics
Participate in and support systems improvements and focus on streamlining the collection process
Maintain legal compliance with bankruptcy proceedings
Develop future leadership through individual development plans, succession planning and mentorship
Collaborate with sales, partner, product and IT leadership teams
CFO quarterly deck preparation and presentation
CAO monthly deck preparation and presentation
WHAT YOU'LL NEED :
5+ years of global leadership experience
10+ years of credit and collections experience
Ability to make decisions in a fast paced ambiguous environment
High-tech industry experience
Excellent communication skills, both written and verbal, and strong customer service approach while adhering to company policies and procedures
Ability to influence leadership across all levels of the organization
Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment
Participate in customer, executive level internal and external level meetings
Order-to-cash business process management experience
Bachelor's degree in Accounting or Business preferred
Flexibility to travel annually
Financial savviness, ability to read financial information and make credit decisions
Collaboration with deal desk to review and negotiate terms and conditions
Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
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