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Workers' Compensation Coordinator

3 months ago

Valencia, California, United States College of the Canyons Full time
Two weeks prior to the deadline to submit applications, the diversity of current applicants will be assessed. Upon review, if the pool does not include sufficient diversity at that time, the application window may be extended.


The Santa Clarita Community College District/College of the Canyons is seeking a full-time Workers' Compensation Coordinator in the Human Resources Department.


Reporting to and under the supervision of the Director, Recruitment and Employee Services, the Coordinator coordinates the day-to-day administration of the District's Workers' Compensation and Workplace Safety Programs.

Serves as liaison between the District and the employee, supervisor, Workers' Compensation insurance carrier, and other relevant outside agencies regarding work-related injuries and workplace safety.

Responsible for ensuring compliance with state regulations, facilitating timely claims processing, and supporting employees throughout the workers' compensation process. Performs other duties as assigned.
The duties listed below are intended only as illustrations of the various types of work that may be performed.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.


  • Serves as resource for staff on workers' compensation and workplace safety matters, keeping managers, supervisors and staff updated on safety issues and changes, giving information where judgment, technical knowledge and interpretation of policies, procedures and regulations are necessary. Answers questions, researches and provides information, insurance claim and contract interpretation assistance; responds to and assists employees with eligibility requirements and resolution of complaints and problems with insurance and health providers.
  • Ensures currency of information in applicable databases and on District websites; extracts and compiles data from information systems; prepares reports and records utilizing word processing and spreadsheet software; processes year-end reports.
  • Serves as District liaison for reporting of all work-related injuries. Administers new claims processing and online claims reporting. Tracks all work-related injuries, prepares OSHA reports, and maintains Cal OSHA log reporting.
  • Maintains currency of knowledge of state, federal and institutional regulations, policies and procedures concerning workers' compensation; attends meetings and seminars and reviews current literature. Generates bulletins and other memoranda as changes occur or needs dictate and provides guidance to staff regarding workers compensation.
  • Serves as the liaison between the District and medical professionals/facilities and our workers' compensation insurance carrier, coordinating treatment and ensuring quality medical care for employees and timely processing of claims.
  • Tracks leaves for injured employees and prepares all necessary correspondence with the employee regarding their injury and leave status.
  • Assists with making recommendations regarding settlement and disposition of workers' compensation cases.
  • Coordinates or conducts investigations and inspections as necessary, to reduce fraudulent and/or frivolous claims.
  • Maintains the Workers' Compensation Claims Historical Database and Safety Training Database. Maintains detailed records of accidents and confidential medical files.
  • Coordinates payment of temporary disability (TD) checks/benefits, and the use of savings from TD Benefits to hire replacement employees. Works with managers and fiscal services to ensure coverage during absence.
  • Maintains a proactive campus First Aid Program working closely with the District's health center staff to treat minor injuries onsite and reduce claims.
  • Coordinates the return-to-work program, including the use of our Employee Assistance Program, interactive/reasonable accommodation meetings and documentation, and evaluating the availability of modified/light duty work assignments. Maintains a database of light duty assignments to ensure consistent application of policy.
  • Creates workers' compensation and safety plan goals and objectives and meets those objectives in a timely way.
  • Organizes and maintains all employee workers' compensation files.
  • Assists the Director in developing, updating, and maintaining applicable board policies, and administrative procedures and implementing action items related to workplace safety, ensuring adherence to HIPPA and ever-changing workers' compensation legislation.
  • Assists the Director in reviewing proposed laws and regulations, codes, and ordinances that affect the workers' compensation claims program of the District.
  • Coordinates a formalized safety training program for all employees and supervisors. Administers proactive and timely training. Coordinates applicable safety training for new employees as part of the onboarding process.
  • Provides campus training and updates on the District workers' compensation program as needed.
  • Serves as a member of the District Workplace Safety Committee and communicates the importance of safety district wide.
  • Coordinates ergonomic and workstation evaluations, and purchases necessary equipment.
  • Ensures currency of workplace safety manuals and postings in hazardous areas, and proper use of protective equipment.
  • Attends training on workers' compensation issues to remain current.
  • Initiates correspondence or receive and make telephone inquiries to obtain, verify and provide information as necessary.
  • May assign and review work of college assistant and adult hourly personnel/short-term employees.
  • Other duties as assigned.

Minimum Requirements:

Experience:


Three (3) full-time equivalent years of experience in Human Resources, including workers compensations responsibilities which would demonstrate the knowledge, skills, and abilities necessary to perform the duties that are essential to this position.


Education:
Successful completion of an Associate's Degree from an accredited institution.

Two years of direct experience in addition to that identified above may be substituted for each year (30 units) of college required.


Demonstrated Knowledge and Abilities:

Position requires knowledge of:

  • District organization, operations, policies and objectives.
  • Workers' compensation and workplace safety programs and administration.
  • Federal and state regulations pertaining to workers' compensation programs.
  • Record-keeping techniques.
  • Correct English usage, grammar, spelling, punctuation, and vocabulary.
  • Applicable computer software application.

Position requires ability to:

  • Read, understand, interpret, explain and apply policies, rules and regulations.
  • Audit and reconcile benefits billings.
  • Review processes and information to identify discrepancies and deviating circumstances.
  • Communicate effectively in oral and written form.
  • Assist in providing a service-oriented environment, providing appropriate information to the staff and the public in a friendly, professional manner.
  • Maintain confidentiality of office and employee records and demonstrate tact and poise in working with the staff and the public on matters of a confidential and sensitive nature.
  • Work independently and organize projects and prioritize work in anticipation of needs and goals with efficiency, speed and accuracy.
  • Effectively provide direction to temporary and student workers.
  • Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff and community.
  • Organize complex processes with great efficiency.
  • Maintain detailed and accurate records and databases for reports and for auditing purposes.
  • Work effectively and demonstrate currency of knowledge with computers and other forms of advanced technology utilized in providing high-quality services.
  • Type with speed and accuracy using word processing, spreadsheet and other business-related software. Make accurate mathematical calculations.


Sedentary position requires the use of a computer and related equipment for extended periods; frequently exerting 10 to 20 pounds of force to move objects; communicating and providing information to others; and working outside on all parts of the campus and in varying weather conditions.

In the event of an emergency, employees will be relied upon to serve as emergency service workers.

District Classified Employee Benefits:


Full-time employees are provided with a diversified program that includes medical, dental and vision insurance including dependent coverage, disability, and life insurance as well as Section 125 options.

These benefits commence on the first of the month following date of hire. Professional development opportunities are provided to all employees. Educational incentive is available to eligible Classified Represented and Confidential employees.

RETIREMENT:

Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California.


Conditions of Employment:


Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening.

Proof of eligibility to work in the United States and signing of loyalty oath per government codes

Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.

Board of Trustees approval.

Official, sealed transcripts are required upon offer of employment.

APPLICATION AND SELECTION PROCESS:
Applicants are encouraged to complete their applications online.

Please visit our website at If you require assistance, please call the Human Resources office at or for the hearing-impaired TTY/TDD Line at Applicants may check the status of their application online and may expect to be notified within approximately 4 to 5 weeks following the Review Date as to the status of their application.


All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position.

Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.

The Human Resources office is located in the University Center, Suite #360, 26455 Rockwell Canyon Road, Santa Clarita, CA 91355.

Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:

  • Online District CLASSIFIED Application.
  • Detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer.
  • Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement.
  • Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
  • Confidential Recruitment Source Information (voluntary survey). This is voluntary and is a part of the online applicant profile, separate from the application.
  • Supplemental Questionnaire. Please answer the following questions as part of your application packet.
  • Do you possess education equivalent to an Associate's degree (60 semester units) from an accredited college or university? If yes, please provide a legible copy of your college/university transcript in your application packet. Copies of diplomas are not acceptable in lieu of college transcripts. If you do not possess the equivalent of an Associate's degree and you are using additional years of work experience in lieu of semester units, please clearly indicate how you meet the minimum educational requirement through this additional work experience.
  • Please describe your experience working with workers' compensation, including the specific roles and responsibilities you've held in this field. Please include employer name(s), position title(s), dates of employment, full-time or part-time status (number of hours worked per week), your roles and responsibilities. Please provide your total years of full-time equivalent experience in this field.
  • Please describe your experience working with an administrative database program (such as Banner, Colleague, Datatel, or PeopleSoft) or a proprietary system, as well as your experience working with Microsoft Word, Excel, and Outlook.
  • Please describe a time when you had to work under pressure to meet a deadline or resolve an urgent workers' compensation issue? How did you handle the situation and what did you learn from it?
  • Please describe your ability to work successfully in a multicultural, diverse environment.
  • What motivates you to work on the field of workers' compensation and why are you interested in working in this position at College of the Canyons?
  • Letters of reference are optional.

Please note:

  • Skills evaluation of candidates for interview may be required.
  • Travel and relocation expenses are the responsibility of the applicant.
  • Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
* "Experience" generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field. It is the applicant's responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet. Details should include the organization, contact name, contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed. Not all unpaid experience may qualify. Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience.

  • Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
  • Please be aware that, should you be considered as a finalist for this position, reference checks will include current supervisor(s).
  • Applicants are encouraged to apply online.
If you need assistance with the application process, contact:

Human Resources Office

TTY/TDD or visit our website at

It is the applicant's responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District. Materials will not be returned, copied, or considered for other openings. Resumes may not be submitted in lieu of the official application form.


The College is expecting to conduct initial interviews between the weeks of July 8, 2024, and July 15, 2024, and conduct final interviews between the weeks of July 15, 2024, and July 22, 2024.

This is an estimated timeline and is subject to change.

Interviews may be conducted in-person or remotely via Zoom.

This is an on-campus position.

Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled.


This recruitment may be used for future vacancies, including positions on either the Valencia Campus or the Canyon Country Campus.