Current jobs related to Patient Services Representative II, Call Center - Santa Cruz, California - Sutter Health
-
Santa Cruz, California, United States Sutter Health Full timeJob SummarySutter Health is seeking a highly skilled Patient Services Representative II, Ophthalmology to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesGreets and Checks-In Patients: Greet and check-in patients,...
-
Patient Services Representative II
6 days ago
Santa Rosa, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesGreet and check-in patients, verifying...
-
Patient Services Representative II
3 days ago
Santa Rosa, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesGreet and check-in patients, verifying...
-
Patient Services Representative II
3 days ago
Santa Rosa, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.Key ResponsibilitiesGreet and check-in patients, verifying...
-
Patient Service Representative Lead
5 days ago
Santa Cruz, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Service Representative Lead to join our team at Sutter Health. This role is responsible for supporting the overall operation of Patient Services, including staffing and work assignments of patient services representatives, assistants, and interns.Key ResponsibilitiesSupport updates to...
-
Patient Services Representative
6 days ago
Santa Cruz, California, United States Janus of Santa Cruz Full timeAbout Janus of Santa CruzWe are a non-profit organization dedicated to providing supportive, hope-inspiring, and successful substance use disorder treatment services in a professional and compassionate environment.Job SummaryWe are seeking a highly motivated and experienced Patient Services Representative to join our team. As a key member of our staff, you...
-
Patient Services Representative
1 week ago
Santa Cruz, California, United States Janus of Santa Cruz Full timeAbout Janus of Santa CruzWe are a non-profit organization dedicated to providing supportive, hope-inspiring, and successful substance use disorder treatment services in a professional and compassionate environment.Job SummaryWe are seeking a highly motivated and detail-oriented Patient Services Representative to join our team. As a key member of our staff,...
-
Patient Services Representative
1 week ago
Santa Cruz, California, United States Janus of Santa Cruz Full timeAbout Janus of Santa CruzWe are a non-profit organization dedicated to providing supportive, hope-inspiring, and successful substance use disorder treatment services in a professional and compassionate environment.Job SummaryWe are seeking a highly motivated and detail-oriented Patient Services Representative to join our team. As a key member of our staff,...
-
Patient Service Representative
2 weeks ago
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob Title: Patient Service RepresentativeJob Summary:Community Health Centers of the Central Coast (CHCCC) is seeking a highly skilled and compassionate Patient Service Representative to join our team. As a Patient Service Representative, you will play a vital role in providing exceptional customer service to our patients, ensuring their needs are met, and...
-
Santa Rosa, California, United States Sutter Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesGreets and checks-in patients, verifies information,...
-
Customer Service Representative
2 days ago
Santa Cruz, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full timeCustomer Service RepresentativeBellows Plumbing, Heating, Cooling & Electrical is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and...
-
Customer Service Representative
2 weeks ago
Santa Cruz, California, United States Bellowsservice Full time**Job Summary**Bellows Plumbing, Heating, & Air is seeking a highly motivated and enthusiastic Customer Service Representative to manage our call center after hours. As an After Hours Customer Service Representative, you will be responsible for answering phone calls and helping with emergency bookings. You will work with customers to determine their needed...
-
After Hours Customer Service Representative
3 days ago
Santa Cruz, California, United States Bellowsservice Full timeCustomer Service Representative OpportunityBellows Plumbing, Heating, & Air is seeking a highly motivated and enthusiastic Customer Service Representative to manage our call center after hours. The ideal candidate will be responsible for answering phone calls, helping with emergency bookings, and resolving customer issues.Key Responsibilities:Answer phone...
-
Patient Service Representative
2 weeks ago
Santa Monica, California, United States Medix Full timeJob Summary:Medix is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to patients and their families, ensuring a positive experience throughout their visit.Key Responsibilities:Front Desk Operations: Greet and register patients in...
-
Navigation Center Representative
2 days ago
Santa Maria, California, United States Community Health Centers of the Central Coast Full timeJob SummaryWe are seeking a highly skilled and compassionate Navigation Center Representative to join our team at Community Health Centers of the Central Coast. As a key member of our healthcare team, you will be responsible for providing exceptional customer service to patients, responding to high-volume inbound calls, and ensuring seamless scheduling and...
-
Patient Services Representative
2 weeks ago
Santa Monica, California, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled Patient Services Representative to join our team at Providence Saint John's Health Center. As a key member of our patient access team, you will play a critical role in ensuring timely and accurate reimbursement for patient accounts.Key ResponsibilitiesObtain complex demographic, insurance, and medical information...
-
Auto Claims Specialist II
4 weeks ago
Santa Cruz, California, United States Alliance Member Services Full timeAuto Claims Specialist IIOverviewUnder the supervision of the Claims Manager, this role operates with a significant degree of autonomy, managing a portfolio of commercial automobile and general liability claims, both first and third party, that present low to moderate loss potential. The specialist is responsible for investigating, assessing, and resolving...
-
Patient Services Representative
2 weeks ago
Santa Ana, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at KPC GLOBAL MEDICAL CENTERS INC. The successful candidate will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesRegister patients accurately and efficiently, ensuring...
-
Patient Service Representative
2 weeks ago
Santa Monica, California, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team in the Gastroenterology department at our Santa Monica location. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide...
-
Physiologist II
3 days ago
Santa Cruz, California, United States Sutter Health Full timeJob Title: Exercise Physiologist IISutter Health is seeking a highly skilled Exercise Physiologist II to join our team in Santa Cruz, California.Job Summary:We are looking for a motivated and experienced Exercise Physiologist II to work in our Cardiology department. The successful candidate will be responsible for conducting cardiac diagnostic testing,...
Patient Services Representative II, Call Center
3 months ago
Organization:
PAMF-Palo Alto Medical Foundation SCD
Position Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
May also be responsible for performing specific tasks and/or orient other staff to the department.Schedule:
Monday - Friday 2 pm - 6 pm (subject to change)
Some training shifts may require an 8 hour work day
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient's Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
#LI-GO1
Job Shift:
Days
Schedule:
Part Time
Shift Hours:
4
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
20
Employee Status:
Regular
Number of Openings:
0
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $28.59 to $35.73 / hour
The salary range for this role may vary above or below the posted range as determined by location.
This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.
Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs.
Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
