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Staff Software Engineer
3 months ago
Invoca is the leading company in AI and machine learning-powered Conversation Intelligence. With a team of over 300 professionals and serving more than 2,000 customers with revenues exceeding $100M, there are abundant growth opportunities ahead. The company is on a journey to establish itself as a top-tier SaaS organization and has successfully secured over $184M in funding from prominent venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.
About the Role:Joining Invoca presents a special chance to contribute to our cutting-edge SaaS platform and cloud infrastructure. You will collaborate with a dedicated team that values both building exceptional products and fostering a great working environment. The Integrations team enables Invoca's customers to make informed marketing decisions through conversion tracking and optimizing revenue. Our primary focus is on ensuring reliability.
You Will- Collaborate within and occasionally across teams to address complex challenges
- Engage with product, UX, architects, and engineering management to steer the team's technical and product strategies
- Promote best practices to enhance the quality, stability, and efficiency of the team's services and beyond
- Understand the business use cases within your service area and become a subject matter expert by combining it with technical insights into the system
- Utilize metrics and the collective experience of your team to guide development decisions
- Offer technical guidance, conduct code reviews, and provide leadership on technical projects within your team
- Share your enthusiasm for learning about technical subjects with your team and colleagues
- 7+ years of Software Development experience in a SaaS setting
- Previous experience leading technical projects and prioritizing tasks with a focus on customer needs
- Experience mentoring junior software engineers
- Advanced knowledge of Object-Oriented Programming, Test-Driven Development, Distributed Systems, and MVC design
- Experience in developing SaaS applications and collaborating with Product Management in a continuous deployment environment
- A passion for creating elegant, scalable, and maintainable tools and solutions
- Experience with key technologies such as Ruby on Rails (or similar), MySQL/PostgreSQL, ElasticSearch, queueing technologies, and architecture (e.g., Apache Kafka)
- Proficiency in managing 3rd party data contracts and/or public-facing APIs
- Bachelor's Degree or equivalent practical experience
New team members are eligible for benefits starting from the first month following one month of employment. Offerings include:
- Paid Time Off - Invoca promotes work-life balance with a generous PTO policy beginning at 20 days off for full-time employees. The package also includes 16 paid holidays, 10 days of Compassionate Leave, volunteer days, and more.
- Healthcare - Invoca provides comprehensive healthcare coverage encompassing medical, dental, and vision plans with multiple options for selection to suit personal and family needs.
- Retirement - Invoca offers a 401(k) plan facilitated through Fidelity, with a company match of up to 4%.
- Stock options - All employees have the opportunity to own a part of Invoca through stock options.
- Employee Assistance Program - Access well-being support via the WorkLifeMatters program covering a wide array of personal and daily-life issues.
- Paid Family Leave - Receive up to 6 weeks of fully paid leave for bonding with a new child, adoption, or supporting family members.
- Paid Medical Leave - Get up to 12 weeks of fully paid leave for childbirth or medical necessities.
- Sabbatical - Recognizing long-term team members with an extra week of PTO and a bonus after 7 years of dedicated service.
- Wellness Subsidy - Invoca offers a wellness subsidy applicable to gym memberships, fitness classes, and more.
- Position Base Range - An attractive $171,000 to $209,000 base salary range with additional bonus potential
- Kindly note, as per Invoca's COVID-19 policy, based on your vaccine verification status, you may be required to work exclusively from home. Travel and face-to-face meetings will necessitate verification. This policy undergoes periodic review and may change as needed.
- Please be aware that applications are being considered only from candidates residing in the United States and Canada regions.
Invoca upholds equal employment opportunities without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in fostering an inclusive workplace environment.
