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Bch Support Services Staffing Manager

3 months ago

Boston, Massachusetts, United States VPNE Parking Solutions Full time

Overview:

VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area.
VPNE, has been collaborating with the world's finest hospitals to solve their people and logistics challenges since 1990. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping VPNE build its brand - all while working at the world's most prestigious healthcare institutions.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse?

If so, you belong at Aloha.

We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients' hospitals perform at the highest levels.


Responsibilities:

  • Review and manage payroll daily, compile weekly payroll summaries for client, work with Healthcare Directors to reconcile monthly hours
  • Staff high performing team members while ensuring compliance with organization policies and regulations
  • Manage all staffing and scheduling needs while ensuring 100% authorized department hours are allocated appropriately
  • Maintain weekly and monthly hours scheduled versus utilized hours
  • Aid in providing feedback on recruiting efforts.
  • Attract and retain impressive team members providing exceptional service. Facilitate interviews and contribute to hiring decisions.
  • Facilitate streamlined onboarding and occupational health clearance.
  • Constantly communicate with our People/HR team and Occupational Health contacts in order to expedite hiring and onboarding processes.
  • Collaborate with team members and client on scheduling, including creative and innovative scheduling solutions.
  • Coach team members with kindness and respect.
  • Manage the balance of hospital client needs, team member needs, and company goals.
  • Proactively work to anticipate and deliver clients' expectations.
  • Consistently maintain high service levels that exceed client needs.
  • Support day to day operations and tasks as necessary to ensure optimal efficiency and coverage.

Qualifications:

Education, Experience and Skills Required

  • Impeccable organization with strong time management skills.
  • Ability to effectively communicate with all levels throughout the organization and our client partners
  • Experience with Time and Attendance software preferred (Ceridian Dayforce) and scheduling software (WhenToWork)
  • Be able to drive operational and financial strategies to ensure maximum service and profitability through hours and staffing management.
  • Leadership capabilities including fostering a healthy safe work environment through training, care, empathy and accountability.
  • Computer proficient including Word, Excel, and Outlook and ability to quickly learn new software
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The Aloha Patient Observer Staffing and Operations Support Coordinator will lead by example through the following ways:

  • Professionalism and Integrity
  • Strong organization and work ethic
  • Excellent communication
  • Availability
  • Coaching with kindness & empathy
  • Team Leadership
  • Collaboration with other internal department and client(s)
  • Paid weekly
  • Medical, Dental, Vision
  • 401K with a match
  • Vacation & Holiday Time Away From Work
  • Growth & Promotion Opportunities
  • Discount programs
  • Shortterm disability
  • Accident insurance
  • Life insurance
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VPNE, is a recognized leader in healthcare, looking for amazing people to help deliver world-class care and help our clients' hospitals perform at the highest levels. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand - all while working at the world's most prestigious healthcare institutions. We are proud to also carry a promote from within culture with core values that ring true between both VPNE and Aloha and our incredible team members.

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