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Customer Service Representative
3 months ago
Phone Representative
We're seeking a positive, personable phone service representative for a rewarding career opportunity Ensures client satisfaction and provides professional client support. We welcome applicants who are responsible, optimistic, and can't wait to get started
Compensation:$20 per hour
Responsibilities:- Serve as the main point of contact for clients, assisting them with their queries, complaints, and requests.
- Handle any inbound and outbound calls to and from clients
- Walk the client through the problem-solving process
- Interact with the sales team to maintain and improve service and client retention
- Handle client orders, exchanges, refunds, and returns with accuracy and timeliness
- Previous work in a customer-facing position is preferred but not required
- Bachelor's degree or equivalent
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- Willing to work overtime and on weekends when necessary
- Good to Excellent English communication skills
- With American accent is required
- Responsible and Trustworthy
GK Law PLLC. is Houston's boutique law firm focusing on Corporate and Real Estate law, from shareholder rights litigation, business asset protection, real estate development, and investment.
Our clients enjoy personalized care at every step of the case with counsel dedicated to their legal matter.
Winner of Houstonia Magazine's Top Lawyer Awarded Super Lawyers Rising Star and 2023. Nominated for Houston Business Journal's Top 40 under 40.