Manager Rehab Outpatient HSS at NCH

2 weeks ago

Naples, United States NCH Healthcare System Full time
DEPARTMENT: 27088 - HSS1 Rehab & Physical TherapyLOCATION: 1665 Medical Blvd, Naples, FL, 34110WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour Day

About HSS at NCH

At Hospital for Special Surgery (HSS) at Naples Comprehensive Health (NCH), we don’t settle for ordinary—we redefine what’s possible in healthcare. Ranked the #1 orthopedic hospital in the nation by U.S. News & World Report for 15 consecutive years, and the #1 orthopedic hospital in the world by Newsweek, HSS has partnered with NCH to bring that world-class legacy home to Naples. We’ve built a state-of-the-art facility where cutting-edge surgical innovation, advanced rehabilitation, and pioneering research all come together to offer patients world-class excellence in care. Learn more at HSSatNCH.org, HSS.edu, and NCHMD.org. 
At HSS at NCH, we foster a vibrant, high-performing culture that empowers people to thrive as themselves. Our team is made up of some of the brightest minds in the field, driven by a relentless pursuit of innovation and a shared commitment to pushing boundaries in healthcare. Together, we’re not just treating patients—we’re delivering outcomes that transform lives.

Why Join Us?

Joining HSS at NCH means more than taking a job—it’s an invitation to contribute to something greater. You’ll collaborate with leading experts in a dynamic environment that challenges you to be your best, alongside the best. Here, you’ll become part of a future that’s as groundbreaking as our beginning—and that’s something to be passionate about. At HSS at NCH, you’ll find a career that fosters your growth and empowers people to move better, live healthier, and make a lasting impact.

JOB SUMMARY

Naples Comprehensive Healthcare (NCH) and Hospital for Special Surgery (HSS) are partnering to develop a state-of-the-art musculoskeletal (MSK) center, providing orthopedic care through the surgical and non-surgical care spectrum. The Manager Rehabilitation Outpatient will oversee outpatient rehabilitation services and operational workflows within the HSS at NCH facility.

This role requires a strong background in outpatient orthopedic and sports physical therapy, as well as an understanding of how to integrate the outpatient services within a multi-disciplinary clinic. In this highly visible role, the Manager Rehabilitation Outpatient will be responsible for overseeing and leading the development of the brand new MSK outpatient rehab facility under the guidance and collaboration of the Administrative Director of Rehabilitation. The role will involve oversight of operations, planning, coordinating, and implementing strategic performance improvement and business development for Outpatient Rehabilitation. The successful candidate will be expected to build strong relationships with leadership from NCH and HSS, as well as the onsite team, physician practices and other strategic partners. Manager Rehabilitation Outpatient for the MSK Center will report directly to the HSS at NCH Administrative Director of Rehabilitation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

– Other duties may be assigned.

· Ability to be the clinical lead and mentor in the outpatient physical therapy facility, exemplifying clinical excellence and leadership capabilities.

· Ability to demonstrate initiative and implementation of the infrastructure for clinical qualifications criteria and execute on an implementation plan for hiring for best fit and continues quality assessment planning using data and KPI’s.

· Performs well in a hybrid environment of direct patient care and supervisory / leadership accountabilities for the clinic.

· Candidate must be a nimble self-starter; dynamic and flexible to meet the needs of a new collaboration both on the initial launch phase and ongoing.

· Implement CQI projects which optimize the patient care experience, access to care and workflow efficiencies.

· Ability to recognize and recruit talent for outpatient and sports rehabilitation.

· Identifying opportunities for business development and strategic partnership

· Drive clinical operations of the facility including patient access, KPI’s, clinical competency of the staff, operational workflows, and integration into a multi-service line facility.

· Collaboration with leadership to develops goals for outpatient rehab in line with the HSS brand and culture to ensures consistency across the enterprise

· Implement programing and mentoring to maintain Heart of Excellence levels of customer service

· Positive role model, inspiring enthusiasm and commitment to excellence and demonstrates behaviors which reflect the highest standards of ethical and professional conduct.

· Routinely assess priorities and competing demands, adjusts allocation of time management and resources and delegates appropriately to increase efficiency and effectiveness.

· Analyzes problems, issues, and opportunities systematically and logically to make decisions that support the mission, vision, values, and goals of the organization.

· Is a role model to others by and maintaining the highest level of service to patients, family members, and physicians.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· Minimum of Master’s Degree required.

· Minimum of 1-year supervisory experience.

· Minimum of 3 years’ experience in rehab services.

· Current FL Physical Therapy licensure (additional NYS licensure preferred)

· Orthopedic Clinical Specialist (OCS) and/or Sports Clinical Specialist (SCS) from the American Board of Physical Therapy Specialties (ABPTS).

· Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.

· Clinical experience and expertise in the realm of orthopedics and sports medicine rehabilitation.

· Experience in building teams and programs within acute care and AMS patient journeys as well as the extended peri-operative workflow and preparing for and follow up after surgery.

· Excellent time management skills

· Excellent verbal and written communication skills

· Strong problem-solving skills

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