Aftermarket Product Manager
2 weeks ago
Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world – 25 million children twice a day – making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 20,000 propane, natural gas, and electric powered buses in operation today. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit www.blue-bird.com.
JOB SUMMARY
Reporting to the Director, Product Support, this role is responsible for identifying Part Sales opportunities through market intelligence, development of those programs and delivery to market. You will work closely with cross-functional teams to foster new business and drive program strategies that drive top line revenue for the company and increase profit, contributing to the overall success of the Blue Bird Parts and Service Segment. The ideal candidate will possess a deep understanding of OE and dealership relationships, possess exceptional leadership skills, and a consistent track record of developing and implementing successful pricing strategies and product launch into the marketplace.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Identify opportunities & bring-to-market products to expand the complete line of Blue Bird Service Parts offerings
- Identify leakage and develop a strategy to convert lost opportunities into recovered sales through value selling, supplier collaboration, alternative sourcing and focus with the dealer network and internal parts team
- Develop and introduce a viable E-Commerce solution
- Market Analysis to substantiate pricing recommendations that will improve profitability while maintaining margin
- Analyze and improve internal Parts Reports, Service Market data and UIO related data in order to develop specific strategies, recommendations, and plans by Dealer to increase parts sales and profitability
- Participate in scheduled Dealer network and Parts Advisory Council meetings to identify gaps in product competitiveness, offerings and promotions
- Coordinate efforts with internal departments regarding Supplier Agreements, recommended price changes, promotions, cost reductions, etc.
- Monitor promotions and programs after launch, identify and recommend methods to increase the performance of low performing Dealers in order to increase sales
- Lead continuous improvement initiatives related to the current pricing process that improves accuracy and throughput
Additional Responsibilities may include
- Collaborate and identify internal support tools, reporting metrics and dealer scorecards that will be utilized to benchmark the Dealer network
- Participate in and/or lead FAQ Webinar sessions to educate and train the Dealer Parts Teams on programs & promotions
KNOWLEDGE, SKILLS AND ABILITIES FOR SUCCESS
- Strong relationship building, organizational, communication and problem-solving skills at all levels of organization, both verbal and written
- Strong working knowledge of Microsoft Office, with an emphasis on Microsoft Excel (expert)
- Strong understanding and experience developing Qlik and Power Bi reports
- Strong analytical and presentation skills with the ability to absorb, organize and analyze large amounts of information and able to extract key data
- Demonstrated ability to work under pressure, meeting multiple project deadlines is required
- Attention to detail with high level of accuracy in execution
- Capable of managing confidential and proprietary information
- Consistent track record of developing and implementing successful pricing strategies and product launch into the marketplace
- Willingness to travel as needed.
BASIC EDUCATION AND EXPERIENCE REQUIRED
- Bachelor’s Degree in Business Administration, Data Science, Engineering, Marketing or any other related field; or relative experience
- 8-10 years relevant sales, product manager, pricing, analytical, finance or consulting experience without degree
- 5 years relevant sales, product manager, pricing, analytical, finance or consulting experience required
PREFERRED EXPERIENCE
- Previous experience in the commercial trucks & off highway Aftermarket is preferred, particularly in parts, catalog, or data management
- Program and/or Product Management experience is preferred
WE VALUE
- Ability to anticipate and understand customer needs and provide guidance;
- Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters;
- Strong project management skills. Exposure to difficult or complex projects a plus;
- Ability to influence stakeholders;
- Effective communication and ability to communicate complex details in a clear manner;
- Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.
*The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Blue Bird’s winning culture is fueled by our ability to respect, encourage, celebrate and embrace the unique perspectives of all of our employees. We are proud to be an Equal Opportunity and Affirmative Action employer who is committed to providing all of our employees with a work environment free of discrimination or harassment. We base our employment decisions on business needs, job requirements and individual qualifications, without regard to race, color, national, social or ethnic origin, religion, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.
#LI-Onsite
Work Experience8 years: Relevant sales, product manager, pricing, analytical, finance or consulting experience (without Bachelor's degree).
5 years: Relevant sales, product manager, pricing, analytical, finance or consulting experience (with Bachelor's degree).
Education
Required: Bachelors
PDN-9d1d5de7-c7bd-4c76-bd17-871d27e43d97
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