LogicMonitor Administrator

RESPONSIBILITIES:

• Administer LogicMonitor platform, including adding and removing devices, creating dashboards and reports, setting up alerts and escalations, and applying best practices
• Monitor and analyze system and application performance, availability, and capacity using LogicMonitor and other tools
• LogicMonitor Administrator will identify and resolve issues related to LogicMonitor configuration, connectivity, and functionality
• Provide technical support and guidance to end users and other IT staff on LogicMonitor usage and features
• Document LogicMonitor processes, procedures, and configurations
• Collaborate with other IT teams and vendors to ensure alignment and integration of LogicMonitor with other systems and tools
• Keep up to date with LogicMonitor updates, enhancements, and best practices
• Design and configure the LogicMonitor tool to monitor IT infrastructure and applications based on stakeholder requirements
• Develop, customize, and optimize monitoring templates and dashboards to visualize data and identify trends
• Design and develop custom alerts and notification mechanisms to notify the appropriate stakeholders of issues
• As a LogicMonitor Administrator, you will provide training to end-users on the effective use of the LogicMonitor tool
• Ensure the tool is customized to provide value and eliminate noise from alerts by establishing maintenance windows, deduplication of alerts
• Provide Operational support and maintenance of the LogicMonitor tool
• Collaborate with other IT teams to integrate the LogicMonitor tool with other systems and processes
• Stay up to date with the latest LogicMonitor tool and best practices

REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 5-7 years of experience in LogicMonitor tool implementation and administration
• Strong understanding of IT infrastructure and application monitoring principles and best practices
• Experience with other monitoring tools such as Splunk, Nagios, SolarWinds if preferable but not mandatory
• Experience with scripting languages such as PowerShell or Python is preferable
• Industry standards and best practices
• Attention to details and accuracy
• Excellent problem-solving skills and the ability to work independently or as part of a team
• Strong communications skills for both technical and non-technical stakeholders
• Strong communication and documentation skills
• Possess strong detailed analytical, problem solving and results oriented skills
• Ability to work, learn, and adapt to new technologies
• Certification in LogicMonitor or other relevant technologies is a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.