Regional Operations Manager

4 weeks ago

Overland Park, United States PGL Full time
Regional Operations Manager - France - Lesigny

Regional Operations Manager - France

This is a permanent, full time, live off role working a flexible schedule including days, evenings weekends and public bank holidays

Salary: 65,000

Based at either L signy, Ardeche or Ebblinghem with frequent travel to the other sites

 
As a Regional Operations Manager you will lead a team of Centre General Managers, focused on ensuring every guest has the best possible experience. You will deliver exceptional standards and a safe experience throughout your Centres, that delights our guests and leaves them wanting to return

THE ROLE

PGL is synonymous with learning outside the classroom in a framework of fun, safety, and achievement. We have been giving young people the adventure of a lifetime since 1957 and now operate outdoor activity centres across the UK, France and Australia. Our staff are integral in contributing towards the life-changing experiences of our guests. Being part of the PGL team is challenging, but also rewarding, exhilarating, extremely memorable and, above all else, fun

We are looking for candidates who can champion and deliver exceptional standards and a safe experience throughout our centres that delights our guests and leaves them wanting to return.

The Health and Safety of our guests and team is paramount. We need you to ensure everything is done accurately and to the very highest industry standards and that you will instill these standards within your teams.

As a Regional Operations Manager  you will strive to develop the potential of individuals and teams, empower people to maximize their performance, create a supporting team making clear decisions and drive organisational change.

No two days are the same as you will role model a strong presence 'on the floor' overseeing the numerous areas of the operation including catering, retail and housekeeping always ensuring standards are exceeded and developed.


IS THIS YOU?

You will have worked in a Senior Management role in a fast-paced busy consumer-facing environment. You will be great at setting your own work agenda, be super self-motivated and prioritise well. You will have a proven track record of delighting customers with the best standards of delivery to deliver our brochure promise.


The ideal candidate will have experience of managing a large team, have excellent interpersonal and communication skills and the ability to motivate and lead your team, with positivity, rigor and ambition.


In the office you will be a confident user of technology, Microsoft Office, Excel and be well versed in projects and managing budgets.


We'll need you to have a full, clean driving licence; have measurable experience in managing Health and Safety in a work environment and have sound knowledge of Safeguarding requirements

For a full Job Description and Person Specification click here. 

For any enquiries specific to this role please email fiona.mckinnon@pgl.co.uk.

THE PACKAGE

 We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way

  • Happy holidays - time to recharge and enjoy time away from the workplace. You'll also enjoy an extra day off on your birthday
  • Investing in your future - with sector leading family friendly policies and a contributory pension
  • Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
  • Take care of mind, body and soul - your wellbeing is top priority, so we've created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans
  • Smart saving, affordable borrowing - access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
  • Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

We hire the best talent and value a diverse, inclusive team. However, our top priority is the safety of the children at our centres. Therefore, all employees must undergo an criminal records check (known as a Casier Judiciare Bulletin 3), or equivalent Overseas Police Check. We also request that individuals voluntarily disclose any police proceedings that you have been subject to. Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

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