Assistant Store Manager I Mobile

2 days ago

Salina, United States Cox Communications Full time
Getting a sales team stoked about selling is a specialtalent. Sure, good sales teams already show up with loads ofambition, but as an Assistant Store Manager I , (ASMI) you'll help them align around creating thebest sales experience possible. You'll share your contagiouspassion for excellence, while keeping up with the performance ofthe store. Marketing and merchandising programs are part of yourpurview, from helping develop sales strategies to growing thecustomer base. And you'll keep a keen eye on the competition,watching pricing trends for peakpositioning.

You know the drill with retailschedules - it's all about your flexibility. So, know that workingsome evenings, weekends, and holidays are a part of the overallpicture. You'll report to the Store Manager, while indirectlymanaging the team of pros at our store...and when the Store Manageris out, you're handling some of their day-to-day responsibilities.Speaking of responsibilities...

What You'll Do

Along with whatwe just described; we've put together a list of some of the otherthings you'll need to do as an Assistant Store Manager I.You'll:

  • The ASM Itypically oversee a smaller to moderate volume store with fewertransactions and lower customer traffic. They indirectly manage ateam typically consisting of 2 to 5 salesrepresentatives


  • Translateperformance goals and objectives for the team as well as individualemployees (sets weekly, monthly, and individual salesgoals)


  • Manage against store revenue to drive acquisition andretention initiatives (monitoring progress, providing feedback,adjusting goals as needed to achieve store targets).


  • Provideongoing training and coaching for sales staff to ensure salesperformance objectives are met


  • Facilitateweekly sales meetings to ensure sales associates are aligned tocorporate initiatives, including customer and productstrategies


  • Serve as a point of escalation for complicated salesand/or customer disputes


  • Ensures staffis properly trained by planning and executing training, identifyingopportunities for staff development, and coordinating execution ofcorporate learning initiatives


  • Supporttroubleshooting for customer technical problems and sales toolsrelated issues


  • Assesses local competitive assortment and pricing trendsand escalates competitive discrepancies to leadership


  • Serve as theSubject Matter Expert (SME) of all product knowledge and agentsales tools


  • Assist with hiring, onboarding, developing, andscheduling sales staff


  • Assist withdaily cash reconciliation and weekly store audits asassigned


  • Assist with store and sales floor inventory to ensurealignment with corporate store design strategy


  • Assist withOperational Expenses and Cost Optimization (Headcount, InventoryBudget, Workforce Management, and other store expenses)


It's a lot of work, but with greatresponsibility come great rewards. Read to find outmore.

What's In It For You?

Really good question, and wehave some good answers that we hope you like.

Wewant you to feel cared for and respected (like you do with ourcustomers), and that starts with Cox's highly competitive pay plusuncapped commission plan and other compensation perks (401k +company matching, comprehensive medical benefits, etc.). We alsooffer free Internet and other Cox discounted services, tuitionreimbursement for academic pursuits, adoption assistance, paid timeoff to volunteer, childcare and eldercare resources, pet insuranceand much more.

Good work should be rewarded, andnot just with a healthy paycheck. The Cox culture is one thatvalues people more than technology, so it's our goal to make sureyou feel recognized for your contributions. It's also important towork alongside colleagues who "get you." At Cox, you'll find aworkplace where relationships are crafted with care and successesare celebrated with high fives. We strive to create an environmentwhere you can do you, and everyone from leadership to new hires cansupport and feel supported.

Growth is a goodthing, and you'll have opportunities to learn and train so you cansharpen your skills and explore opportunities across the Cox familyof businesses that will continue to challenge and empower you. Inthe future, you may have the opportunity to cultivate customerrelationships in other sectors where we operate like cleantech,health care and new forms of transportationmobility.

Who You Are

Minimum

  • HighSchool Diploma/GED and 3 years' experience in a related field. Theright candidate could also have a different combination, such asany level degree/certification beyond a HS diploma/GED in a relateddiscipline and up to 1 year of experience; or 5 years' experiencein a related field


Preferred

  • 1 year ofmanagement or leadership experience (preferably in Wireless,Telecommunications and/or Retail Sales)


  • Previousexperience with store operational duties


  • Experienceselling Wireless/Mobile products highly preferred


  • Ability tomotivate and coach staff to meet established sales, retention, andcustomer experience targets


  • Interpersonal,verbal, and written communication skills; ability to buildrelationships and adapt to a diverse customer base


  • Strongbusiness acumen with an understanding of how to run a successfulstore


  • Ability to be mobile in store for long periods of timeto assist with greeting customers and demonstrate products andservices


  • Ability to work and multi-task in a fast-paced,constantly changing environment; able to prioritize and adjustapproach based on current environment


  • Computerliteracy with an aptitude for learning communication products,services, and accessories


  • Ability tolift 25-50 pounds to help manage stock room inventory


  • Fluency inSpanish, both written and spoken


Come join the Coxfamily of businesses and make your mark today

USD 20.24 - 30.34 perhour

Compensation:

Hourlypay rate is $20.24 - $30.34/hour. The hourly rate may vary withinthe anticipated range based on factors such as the ultimatelocation of the position and the selected candidate's experience.In addition to the hourly range identified herein, this role isalso eligible for an annual incentive/commission target of$11,352.00.

Benefits:

Employeesare eligible to receive a minimum of sixteen hours of paid time offevery month and seven paid holidays throughout the calendar year.Employees are also eligible for additional paid time off in theform of bereavement leave, time off to vote, jury duty leave,volunteer time off, military leave, parental leave, and COVID-19vaccination leave.

About CoxCommunications

Cox Communications isthe largest private telecom company in America, serving six millionhomes and businesses. That's a lot, but we also proudly serve ouremployees. Our benefits and our award-winning culture are just twoof the things that make Cox a coveted place to work. If you'reinterested in bringing people closer through broadband, smart hometech and more, join Cox Communicationstoday

AboutCox

Cox empowers employees to build abetter future and has been doing so for over 120 years. Withexciting investments and innovations across transportation,communications, cleantech and healthcare, our family of businesses- which includes Cox Automotive and Cox Communications - is forginga better future for us all. Ready to make your mark? Join ustoday

Benefits of working at Cox may includehealth care insurance (medical, dental, vision), retirementplanning (401(k)), and paid days off (sick leave, parental leave,flexible vacation/wellness days, and/or PTO). For more details onwhat benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunityemployer - All qualified applicants/employees will receiveconsideration for employment without regard to that individual'sage, race, color, religion or creed, national origin or ancestry,sex (including pregnancy), sexual orientation, gender, genderidentity, physical or mental disability, veteran status, geneticinformation, ethnicity, citizenship, or any other characteristicprotected by law.

Statement to ALL Third-PartyAgencies and Similar Organizations: Cox accepts resumes only fromagencies with which we formally engage their services. Please donot forward resumes to our applicant tracking system, Coxemployees, Cox hiring manager, or send to any Cox facility. Cox isnot responsible for any fees or charges associated with unsolicitedresumes.

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