Current jobs related to Patient Service Representative I - Watertown - Atrius Health

  • Patient Services Representative

    4 months ago

    Watertown, United States i-Health Full time

    Description The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a part-time (0.4 FTE) position with scheduling flexibility and is based out of Catalyst Medical Clinic in Watertown, MN. Additionally, the person who fills this role may also spend...

  • Patient Service Representative

    2 months ago

    Watertown, United States NORTH COUNTRY FAMILY HEALTH CENTER Full time

    Job Type Full-timeDescriptionPOSITION SUMMARY: The Patient Service Representative works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the "Face of the Agency" in customer service, making appointments, checking patients in and out,...

  • Patient Service Representative

    2 months ago

    Watertown, United States NORTH COUNTRY FAMILY HEALTH CENTER Full time

    Job Type Full-time Description POSITION SUMMARY: The Patient Service Representative works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the "Face of the Agency" in customer service, making appointments, checking patients in and out,...

  • Patient Service Representative

    7 days ago

    Watertown, United States NORTH COUNTRY FAMILY HEALTH CENTER Full time

    Job Type Full-time Description POSITION SUMMARY: The Patient Service Representative works as part of a team with other PSRs, Finance, and Practice Administrators to ensure smooth patient flow within the practice on a day-to-day basis. This includes serving as the "Face of the Agency" in customer service, making appointments, checking patients in and out,...

  • Patient Services Representative

    3 weeks ago

    Watertown, Wisconsin, United States workatuphs Full time

    Job Title: Customer Service Associate / OperatorPosition Overview:The Customer Service Associate / Operator serves as a vital point of contact for patients and their families. This role requires individuals with strong communication abilities, meticulous attention to detail, and a commitment to maintaining patient confidentiality.Key Responsibilities:Deliver...

  • Patient Experience Representative I

    1 month ago

    Watertown, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers...

  • Patient Experience Representative I- Orthopedics

    4 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    This position is in WalthamThe PER I shall be responsible for:Customer ServiceDemonstrates positive and effective customer serviceResponds to routine inquiries about hospital protocol, policies, and proceduresInvolves supervisor to assist with resolution of complex issuesGreets, screens, and directs patients, families, and visitorsRegisters new...

  • Patient Experience Representative I

    4 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Job Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient Experience Representative is 100% in office and will be responsible for: Patient Encounter Management: Providing positive and effective customer service that supports unit operations Collaborating...

  • Patient Experience Representative I- Orthopedics

    3 months ago

    Watertown, United States Boston Children's Hospital Full time

    Job Posting DescriptionThis position is in Waltham The PER I shall be responsible for: Customer Service Demonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and procedures Involves supervisor to assist with resolution of complex issues Greets, screens, and directs patients, families, and...

  • Sr. Patient Experience Representative

    1 month ago

    Watertown, United States Boston Children's Hospital Full time

    The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations. (PER...

  • Patient Experience Representative I

    4 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Please note that this role is located in Waltham, MA.*This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) *The Female Athlete Program cares for and champions girls and women in sport with interdisciplinary clinical care and cutting-edge research. Our definition of “female” non-exhaustively...

  • Patient Service Representative

    2 weeks ago

    Watertown, Massachusetts, United States IASIS Healthcare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at IASIS Healthcare. As a Patient Service Specialist, you will play a critical role in ensuring the smooth day-to-day operations of our physician practice.Key Responsibilities:Provide exceptional customer service to patients, responding to their...

  • Patient Experience Representative I

    3 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Please note that this role is located in Waltham, MA. *This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) * The Female Athlete Program cares for and champions girls and women in sport with interdisciplinary clinical care and cutting-edge research. Our definition of female non-exhaustively includes...

  • Patient Experience Representative I

    4 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Job Posting Description Please note that this role is located in Waltham, MA. *This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) * The Female Athlete Program cares for and champions girls and women in sport with interdisciplinary clinical care and cutting-edge research. Our definition of "female"...

  • Patient Service Representative

    1 week ago

    Watertown, New York, United States NORTH COUNTRY FAMILY HEALTH CENTER Full time

    Job Summary:The Patient Service Representative plays a vital role in ensuring the smooth operation of our healthcare facility. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient flow, and handling administrative tasks with precision and attention to detail.Key Responsibilities:Serve as the...

  • Patient Experience Representative I

    2 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    This position is 100% onsite at Waltham.Schedule: Monday - Thursday, with a start time around 8am –4:30pm, on Wednesday’s 9:30am -6pm.*This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) *The Female Athlete Program cares for and champions girls and women in sport with interdisciplinary clinical...

  • Patient Experience Representative I

    2 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    This position is 100% onsite at Waltham. Schedule: Monday - Thursday, with a start time around 8am 4:30pm, on Wednesdays 9:30am -6pm. *This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) * The Female Athlete Program cares for and champions girls and women in sport with interdisciplinary clinical care...

  • Patient Experience Representative I

    2 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Job Posting DescriptionThis position is 100% onsite at Waltham. Schedule: Monday - Thursday, with a start time around 8am -4:30pm, on Wednesday's 9:30am -6pm. *This role is eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions) * The Female Athlete Program cares for and champions girls and women in sport with...

  • Patient Experience Representative I

    2 weeks ago

    Watertown, United States Boston Children's Hospital Full time

    Job Posting Description At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here,...

  • Radiology Technologist I-PD

    3 days ago

    Watertown, Massachusetts, United States Catholic Health Service Full time

    About the RoleCatholic Health Service is seeking a skilled Radiology Technologist I-PD to join our team. As a key member of our diagnostic imaging department, you will play a critical role in providing high-quality patient care and contributing to the delivery of exceptional healthcare services.Key ResponsibilitiesOperate x-ray equipment and prepare x-ray...

Patient Service Representative I

4 months ago

Watertown, United States Atrius Health Full time

Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners, community specialists and skilled nursing facilities. Our vision is to transform care to improve lives. Atrius Health provides high-quality, patient-centered, coordinated, cost effective care to every patient we serve. By establishing a solid foundation of shared decision making, understanding and trust with each of its patients, Atrius Health enhances their health and enriches their lives. Atrius Health is part of Optum, a health services company focused on building the leading value-based care system in the country.

SUMMARY

This position is looking for Patient Service Representatives to join the team at our Watertown location with a schedule listed as 8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week. This location is a call center-based position offering a remote schedule after training is complete, great full-time benefits, and endless opportunity for growth Only candidates that reside in Massachusetts will be considered at this time.

Under direct supervision, receives incoming calls and inquires and assists patients in the management of appointments/care. Through a variety of support duties that facilitate the work of an interdisciplinary coordinated care delivery model, plays an integral role in the support of our patients. Provides extraordinary customer service and strong problem solving skills to strengthen the patient/clinician relationship. Must have clear verbal and written communication skills to ensure improve patient access and understanding.

EDUCATION/LICENSES/CERTIFICATIONS
  • High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required.
  • A bachelor's or other non-clinical degree combined with an interest in healthcare
EXPERIENCE
  • A minimum of one year in a clinical or customer service setting preferred.
  • Computer experience required with the ability to use word processing and spreadsheet programs.
  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
  • High- volume call center experience preferred.
SKILLS
  • Able to communicate in a professional and appropriate manner.
  • Strong interpersonal, customer service, time management, and organizational skills required.
  • Working knowledge of patient related documents preferred.

Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

Benefits Include:

* Up to 8% company retirement contribution,

* Generous Paid Time Off

* 10 paid holidays,

* Paid professional development,

* Generous health and welfare benefit package.

Atrius Health is an equal opportunity/affirmative action employer and does not discriminate in recruiting, hiring, training, promoting or any other employment practices on the basis of race, color, religion, sex, marital status, age, sexual orientation, gender identity, national origin, military service or application for military service, veteran or disability status.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA);Equal Employment Opportunity (EEO); and Employee Polygraph Protection Act (EPPA).

VEVRAA Federal Contractor

Request Priority Protected Veteran & Disabled Referrals for all of our locations within the state

PDN-9bbb3940-b517-4ec8-b1c3-8d8e523c95ea