Senior Financial Aid Processor
5 days ago
- Run a series of weekly queries/reports and use that data to send mass emails to students about various aid issues using standardized email templates for each report. Example topics include document requests, award notifications and revisions, and loan disbursement notices. These tasks require high attention to detail.Help the Processing Unit manager provide daily leadership, direction, and training to Processing Unit staff. Help ensure that staff provide excellent customer service and accurate guidance to students and parents aid questions including: various federal, state, TU, and private financial aid programs and their application processes and eligibility requirements; the FAFSA application, income tax data verification process, and special conditions income reevaluation processes; how these aid programs are affected by changes in tuition residency, housing status, enrollment changes, citizenship status, and other eligibility criteria; and basic questions about the university’s billing, payment, and rebate/refund processes. (More detailed billing questions will be transferred to the Billing Office).Collect and process submitted aid application documents. Review aid applications for completion, signatures, admission and enrollment. Resolve federal aid application eligibility problem "C Flags" including citizenship status.Answer students' and parents' aid questions via email, phone, chat and our front counter. Must provide quality customer service, professional and articulate correspondence, and accurate guidance based on TU aid policies and federal and state regulations. Must also apply problem solving skills to identify and request the appropriate documentation needed to fulfill all financial aid application and aid program requirements.Scan incoming documentation into our Perceptive Content imaging system and index it to electronically file documents.Interact with other departments to facilitate aid processing and assist students with other concerns.Additional duties specified based on office need.
Qualifications and Skills
Required:
- Bachelor's DegreeFour years of experience in administrative staff work.Excellent customer service, communication, and problem solving skills.Ability to work independently and adapt to changing environment.Proficient with Microsoft Office.
- One year of experience in a financial aid office.Knowledge of federal, state, and institutional financial aid polices and procedures.Call Center experience.Experience with Peoplesoft Software, Cisco Telephone systems, Library Help Chat, and Perceptive Content imaging software.
Organization: Academic Affairs Division
Primary Location: Main Campus
Job Posting: Nov 21, 2024
-
Senior Financial Aid Processor
1 month ago
Towson, Maryland, United States Towson University Full timeFinancial Aid Senior Processor Job SummaryTowson University, a premier public institution in the nation, seeks a highly skilled Senior Financial Aid Processor to join its team. With a strong commitment to diversity and fostering an inclusive environment, the University provides opportunities for intellectual and personal growth for its entire community. This...
-
Senior Financial Aid Processor
1 month ago
Towson, United States Towson University Full timeJob SummaryTowson University (TU) is one of the nation's top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate...
-
Senior Financial Aid Processor
1 month ago
Towson, United States Towson University Full timeJob Summary Towson University (TU) is one of the nation's top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate...
-
Financial Aid Advisor
4 days ago
Towson, United States InsideHigherEd Full timeResponsibilities and DutiesProcess financial aid for 25-30% of aid recipients. This includes but is not limited to:Award applicants with federal, state, and institutional awards in accordance with student eligibility and institutional policy.Verify financial aid applications using federal tax transcripts, verifications forms, etc.Determine eligibility for...
-
Senior Financial Services Professional
1 week ago
Towson, United States Williams Financial Group LLC Full timeCompany OverviewWe are the Williams Financial Group LLC, a leading financial services provider. Our team is passionate about delivering exceptional client experiences and driving growth through innovative solutions.
-
Care Manager
3 weeks ago
Towson, United States Discovery Senior Living Full timeAbout the Role: We are seeking a dedicated and compassionate Care Manager to join our team at Discovery Senior Living.Responsibilities: The successful candidate will be responsible for providing hands-on care and physical/emotional support to residents while maintaining a safe and comfortable living environment. Key duties include:Providing direct care to a...
-
Care Manager
2 months ago
Towson, United States Discovery Senior Living Full timeDISCOVER YOUR PURPOSE! At “Community name”, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned...
-
Senior Caregiver
4 days ago
Towson, Maryland, United States Always Best Care Full timeWe are seeking experienced caregivers to provide compassionate support to seniors in their homes. This is a rewarding opportunity for individuals who are dedicated to serving others and making a positive impact on their lives.About the Role:Provide high-quality care to seniors in their homes, including assistance with daily living activities such as bathing,...
-
Senior Care Coordinator
4 days ago
Towson, United States Seaton Towson Full timeWe are seeking a compassionate and dedicated Senior Care Coordinator to join Seaton Towson, a leading provider of luxury senior-living communities across the United States. This role plays a vital part in providing hands-on care and emotional support to our residents, while maintaining a safe and comfortable living environment.Job OverviewThis position is...
-
Director of Facilities
1 week ago
Towson, United States Discovery Senior Living Full timeAbout Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home....
-
Director of Facilities
1 week ago
Towson, United States Discovery Senior Living Full timeAbout Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home....
-
Towson Resident
6 months ago
Towson, United States ProMedica Senior Care Full timeAre you looking to make a difference? Do you want to work with a company where you feel valued? We invite you to apply to ProMedica Senior Living, and work for a company where you’ll have industry-leading benefits, excellent training, opportunities to learn and all that you need to build a career.We’re hiring Caregivers, Memory Care Caregivers, and CNAs...
-
Senior Care Clinical Lead
1 week ago
Towson, Maryland, United States Seaton Towson Full timeSeaton Towson OpportunityWe are looking for a Senior Care Clinical Lead to join our team at Seaton Towson. This role is responsible for assisting in the supervision of the nursing department and ensuring the quality of care and appropriateness of care for residents.About the RoleAdvocate for all aspects of resident care, including case management and...
-
Experienced Homecare Professional Wanted
4 days ago
Towson, Maryland, United States Always Best Care Full timeWe are currently hiring experienced caregivers to join our team at Always Best Care. As a caregiver with us, you will have the opportunity to make a real difference in the lives of seniors and their families.Job Overview:Provide personal care and support services to seniors in their homes, including assistance with daily living activities and household...
-
Senior Grants and Contracts Administrator
1 week ago
Towson, Maryland, United States Vistant Corp Full timeJob DescriptionWe are seeking a highly skilled Senior Grants and Contracts Administrator to join our team at Vistant Corp. The successful candidate will be responsible for overseeing the day-to-day administration of the Digital Foundations grant pool under the Advancing Digital Democracy (ADD) program.The ideal candidate will have excellent organizational...
-
Travel registered nurse RN Home Health HH
4 weeks ago
Towson, United States OneStaffMedical Full timeWe. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold....
-
Travel Registered Nurse RN Home Health
3 weeks ago
Towson, United States OneStaffMedical Full timeWe. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold....
-
Senior Quality Assurance Engineer
3 weeks ago
Towson, Maryland, United States Syms Strategic Group, LLC (SSG) Full timeAbout Syms Strategic Group (SSG) Syms Strategic Group, LLC (SSG) is a leading provider of innovative solutions to the U.S. Federal Government, particularly in support of Department of Veterans Affairs nationwide programs. Our team is committed to delivering exceptional services and exceeding customer expectations. Compensation The estimated salary for this...
-
Travel Registered Nurse RN Home Health
6 days ago
Towson, United States OneStaffMedical Full timeTravel Registered Nurse RN Home Health at OneStaffMedical summary: As a Travel Registered Nurse RN in Home Health, I am responsible for providing essential nursing care to patients in various medical settings while ensuring accurate medication administration and monitoring of patient conditions. My role requires exceptional interpersonal skills and a...
-
Delegating Nurse
2 months ago
Towson, United States Seaton Towson Full timeAbout Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees,...