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Housekeeper

4 months ago

Bluffton, United States Holiday Inn Express Hotel & Suites Bluffton @ Hilton Head Area Full time
Summary: 

Responsible for the cleaning of guest rooms, public area, and assisting with laundry by performing the following duties.What you will be doing

  • Changes and replaces all bed linens and towels
  • Sanitizes and cleans all restrooms
  • Dusts and wipes all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture
  • Vacuums and mops all floors
  • Restocks all room amenities
  • Responsible for assuring that all rooms are set up to company standards
  • Cleans and maintains personal workstation by properly stocking it with sheets, towels, and amneities
  • Responsible for offering guests assistance whenever possible
  • Answers inquiries pertaining to hotel policies and services
  • Responds to and follows-up on all guest requests to ensure customers are satisfied with the hotel's services and accomodations
  • Responsible for positively representing and promoting the property
  • Ensures that systems and procedures are in place and followed for guest safety and security
  • Completes daily housekeeping report
  • Informs the Executive Housekeeper or Front Desk staff when the rooms are ready for new customers
  • Reports any maintenance, security, or safety issues to the appropriate staff
  • Performs other related duties as assigned. The ideal candidate for this position
    • Ability to read and comprehend simple instructions, short correspondence, and memos
    • Ability to write simple correspondence
    • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
    • Ability to deal with problems involving a few concrete variables in standardized situations.

      Source: Hospitality Online